UPS Customer Center 241 Farmington Road, Summerville, SC 29483

"Been waiting on a package all day that was suppose to be here by yesterday ! There’s not one time I got something delivered by ups and it actually showed up on time. you guys really suck at your job, just shut down and let amazon take over."

"I have been waiting on a package all day that requires a signature. Here it is 8:00 at night was suppose to be here between 10-12pm. Done missed a whole day worth of work and nobody can tell me when or where my package is! Between FedEx and UPS I don't know which one is worst. I'm not understanding why companies don't do like Amazon and do in house delivery"

"UPS is a total waste of money, paid for the worst service. On Saturday October 21st, 2023, my surveillance showed the UPS delivery driver slamming my packages to the ground on wet grass and never entered the 3-foot fence which is for decor and place my packages safely on the porch. As my pictures showed anyone could have walked by and take my merchandise, so I had to drive 20 miles leaving an event to come secure my boxes. We called and filed a complaint, and I also went to the local office, and no manager or supervisor was on duty. I left a number for a call back. Well, its Tuesday never heard anything. I would leave a zero if I could, what a sad revelation, awful customer service. Video surveillance doesn't lie. PLEASE KEEP YOUR AUTOMATED REPLYS TO YOURSELF. EVERYONE KNOWS ITS A JOKE. IF I COULD NOT GET A SUPERVISOR TO RESPOND AND I WENT TOO THE LOCATION. smh"

"Package scans are inaccurate. Packed and paid for next-day air, the package never even left the facility yet tracking claimed: "on the way". The package was time-sensitive and for an event, meaning because the date was missed contents of the package were useless, resulting in loss of time,money, and effort of many people. Terrible service for such a large facility. UPDATE: After telling me to contact via social media, their representative Katherine doubled down and told me my package would be delivered by end of day while I was retrieving it from the original drop off where it never left like I told her."