Savannah Tees Outlet

429 East River Street, Savannah, GA 31401

"I was on vacation and bought a pair of shorts. When I returned back to the place I was staying (which was several hours away from the store), I noticed there was a hole in the shorts. I called the store on the same day as I purchased the shorts and they told me to call back the next day, as they were very busy at the moment. I called the next day and again, I was told that they were very busy but they asked for my number and stated that they would call me back about issuing a refund. I waited two days for a call, but never received it. Thus, I called them again and, again, they stated they were too busy. Once I pressed them for a resolution, they stated I would have to bring the shorts back in. Due to their delays, I was already on my way back home from vacation which is 19 hours away. I then spoke to the owner of the shop. The only resolution offered was for me to ship the shorts back, at my cost, even though the shop sold me a defective item. This is a tourist shop so it should be expected that people aren't readily in the area. I'm disappointed at the "resolution", considering it was a defective product that they sold, but yet, I would have to pay to send them back. I would have gladly sent them back if they provided a shipping label at their cost, which I stated, but they refused. When I let the owner know I thought this was poor customer service, he essentially relayed that he didn't care because he gets "millions of customers"."

"Make sure you closely watch how your purchases are rung up. Caught cashier charging us $15 for a $8 item. Even after we showed him the sign with the prices (there was no item prices above $8) he tried to BS his way out of being busted. Bottom line is we will never go back to the store. If you do, make sure you double and triple check your receipt before you leave."

"We had such a fantastic experience at Savannah Tees Outlet. The owner was very helpful and even designed our new favorite girls trip teeshirts. This was a nice stop on our trip"

"Typical store on River Street. Lots of stuff stuffed into a small store. Good luck finding what you need or want we didn't but others did."

"Decent shop, a lot of graffiti t-Shirts , and as St Patrick’s Day is around the corner, there were so many green shirts and ornaments to choose from."