Harbison Medical Associates

"I’m a patient of Dr Stacey… I just came back from out the country, and I wasn’t feeling well, so I called the office to schedule and appointment. Well the cold blood person that answered the phone told me that anything was available until next week. I perfectly knew that, but also I know that doctors can take this cases in between patients….. I had another primary dr. Before, and they always took me in when I need it….. I guess I have to go back to my old dr."

"I've been seen at Lexington medical for the last 20 years and never have I felt so profiled. Cristie M McMurry is one of the worst MD I've ever been seen by. Most of her final reports are solely based off of personal opinions, personal bias, and the naked eye. Very little to do with actually facts and testing. I've had 3 visits and I felt bad energy at every one, I will now be switching providers asap"

"I just had my first visit today to get established as a new patient. I am more than impressed with the care I received. The front desk staff was kind and smiling. I did not have to wait to be seen for my scheduled appointment. The nurse practitioner Justine took a very thorough history and performed a thorough exam and ordered annual tests to get me started as a patient. I appreciate the patience and kindness of all the staff including the nursing assistant, the nurse who did my EKG, and the nurse who drew blood. From start to finish, I feel much trust in my choice to come here to start care. A big thanks to everyone who took care of me today."

"All my stars are for Dr. Christie McMurry& her nurse Malena I love them so much, exceptional customer service and cares for their patients. Always top notch service with them and laughs…..Thank you both for all you do!"

"I have been with my doctor for almost 10 years, through 3 office changes, but today I walked out and will not be back. I was 8 minutes late to my appointment today and was told they had to “reschedule” because I was late. After the initial shock wore off, I asked about the typical 10-15 minute grace period that exists almost everywhere and the woman at the front desk said “yes, but not for physicals”. Seriously? Well how was I supposed to know that? It’s not as if I was intentionally late. Life happens, unfortunately, though this is not an excuse to be late. To make matters worse, the next available appointment was not for 3 more months. So 8 minutes turned into 3 months. If my doctor has me scheduled for 3:30, then my appointment time should be listed on my portal as 3:15. Unfortunately, this is not how their system is setup. They really should fix it because it will greatly improve patient customer service. I am sure I am not the first or last patient to arrive late to my appointment. So had I arrived at 3:30 on the dot and not 3:38, I would have been “on time” according to the clock but would have still been late for the doctor because of the time it takes to check in, etc. Doesn’t this all sound so petty? It’s because it is. This was not a job interview, it was a healthcare appointment and I am the patient. Doctors work hard and their time is precious, but they serve patients who are human and are doing their best. If your time becomes more important than my care, then I can only assume that you only care about money. I would hate to see them do this same thing to an elderly person arriving 8 mins late who can’t even drive themselves to their own appointment and then has to wait for their ride to come back. I would hate to see them do this to a patient who barely made it out of bed because of chronic pain or a sick child. You see what I mean? I liked my doctor but I don’t like poor communication and policies that put money before the care of the patient. The moral of the story is, don’t be late. Or better yet, find a more compassionate doctors office where 8 minutes won’t turn into 3 months."