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Planned Administrators
17 Technology Circle, Columbia, South Carolina, United States
About the Planned Administrators
Planned Administrators is a leading health insurance agency located at 17 Technology Circle in Columbia, South Carolina. With a strong focus on providing comprehensive health coverage and exceptional customer service, Planned Administrators is dedicated to helping individuals and families navigate the complex world of health insurance. Their team of experienced professionals is committed to finding the best insurance solutions for their clients, ensuring they have access to quality healthcare when they need it most. Whether you are looking for individual coverage or group plans for your business, Planned Administrators is here to help you find the right insurance options to meet your needs.
17 Technology Cir, Columbia, SC 29203, United States
Opening hours of Planned Administrators
Monday:
07:00 - 22:00
Tuesday:
07:00 - 22:00
Wednesday:
07:00 - 22:00
Thursday:
07:00 - 22:00
Friday:
07:00 - 22:00
Saturday:
Day off
Sunday:
Day off
Reviews of Planned Administrators
"If I could give negative stars I would, this is the worst insurance company! They are unhelpful, the clinics in the directory are never in network, I already went to three different clinics from the Directory to find out they dont work with this insurance. Its been a nightmare! Had to switch jobs to get a better insurance because this one sucks!!!"
"I called this phone number to ask why an insurance claim was denied. The automated system said to press 0 for customer service, so I did so, and was promptly hung up on before I even spoke to a person. I tried again. Same thing. I dialed 1 instead the next time and was connected with a person who wanted to sell me insurance. I explained that I wanted to speak with someone about a claim denial. They connected me to a person who asked what kind of insurance I wanted to buy. I again explained that I called about a claim denial and that my child (whose claim I was calling about) already has PAI and that I did not want to purchase insurance. She told me to call the number on the back of my card and hung up on me. Since then, I have received no less than SEVENTEEN phone calls from different health insurance companies trying to sell me insurance!!! My first phone call was 5.5 hours ago. All the callers told me they received my application and wanted to sell me insurance, to which I had to explain I did no such thing and to please take me off their list. What is the purpose of this phone number if 1) it doesn’t even connect to a customer service rep and 2) it gives my phone number out without my permission!!!! I need you to remove me from any call list and to withdraw the “application” that I did not submit immediately! This is such a breach of confidentiality! All of this is just the icing on the cake. We have had this insurance for our kids for years and not one step of any process involving this insurance has been simple. No more. I have put my kids on MY insurance (Aetna) for next year."
"Choosing Planned Administrators was a wise move. Their policies are comprehensive, providing peace of mind for me and my family. The process was hassle-free, thanks to their efficient team. Any queries or concerns were promptly addressed, showcasing their commitment to customer satisfaction. I confidently recommend them to anyone seeking quality health coverage."
"I’ve been going to the same Dentist and Doctor for over 20 years. In the last year or so my job switch to PAI insurance. I’ve had nothing but a nightmare of times since. They deny EVERYTHING! Then you are responsible to prove that you had those services. Then months down the road they are like surprise you owe more money because we suck at our jobs. Which actually isn’t correct because they are great at making money for themselves while screwing over their customers. If you have a choice NEVER get PAI insurance."
"The worst. Scam insurance. They will do everything to deny a claim and barely cover anything. They tell you something different every time you call about the same issues. Incorrect, outdated provider directory. Even though the law requires it be updated and accurate. There are almost no actual available providers but a long list of retired or deceased providers. Also many listed as primary care but are actually not, many work at a hospital, specialty clinic, drug treatment facility or urgent care where they do not see any patients for primary care. Reply to PA response: I did try to call the number on the card to find in network providers when I still had this insurance, numerous times. They couldn't find anything and were extremely rude. I even talked to a manager named Don, he was awful. He said that's just how it is, no one can do anything about it. All the good reviews on here sound fake, they probably work there."
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