Ferguson Plumbing Supply 575 Woodruff Road, Greenville, SC 29607

"Always have whT I need for plumbing supplies. Friendly service."

"My mom and I attempted to go yesterday for selections for my new home build and we were treated horribly. We walked in and weren’t even greeted - despite every other person who came though the door being greeted and asked if they needed assistance. I thought it may have been a fluke so we circled the store twice. I had 3 separate lists of items (2 pages each) needed so it was going to be a fruitful visit for them. No one spoke to us as we we made our way around the showroom, so I went back to the front to ask for assistance. I was told, ”I can’t help you. I can’t show you around or help with your lists.” I proceeded to explain that the lists were sent by my builder, he recommended and had a relationship with Fergusons, I just needed help seeing my options for selections. He answered, “I can’t help you.” I asked if someone else could since I have to finalize these choices in the upcoming weeks, and he curtly said, “I’m the only one working.” We turned around to leave and there were at least 2 other sales associates behind the counter checking someone out and another helping the older couple who came in behind us - showing them faucet selections. Let me add that I had called on Friday to make an appointment to come in on Saturday with the lists and get that information finalized and sent to my builder. I was told they didn’t do appointments on Saturday, but they were open 10-2pm, so I was more than welcome to come in for assistance.Needless to say, this wasn’t the case. I don’t live in Greenville but was making the trip specifically on the recommendation of my builder. Wasted trip."

"This place is great. Very friendly went the extra mile to find the exact part I needed."

"I called Monday morning to order a tub filler for my stand alone tub the person I spoke with told me which ones were in stock so I picked one and she assured me I'd have within 4-6 days. On Thursday I realized I never received a confirmation email and the charge had not hit my CC. I call back and speak with someone else and it takes her a few hours and she confirms the order was never placed. She then tells me through email I can place it with her so we play phone tag a few times and I just gave up trying to reach her so I placed the order with another company..."