Chipotle Mexican Grill 362 East Martintown Road, North Augusta, SC 29841

"The order was completely wrong. They gave us someone else food. I verified the label and it was my name, but someone else food. Good luck getting a hold of anyone over the phone."

"Ordered via the app. Ordered 25 minutes before I would get there. Got there after the food would be ready, according to the app. Waited 20 minutes after I got there. Food was a little bit of a letdown. Half of my quesadilla had 3 little pieces of meat in it, yet the reason they claim my order was late is because they had to cook more meat..."

"I picked up an order at the Chipotle on Martintown Road tonight and was genuinely impressed by the exceptional service from the staff. Cam and Taj, the managers, displayed remarkable leadership and ensured a wonderful experience for me. Morgan, Sheridan, and Michael Jordon – each of you contributed to making our meal memorable. Your kindness, attentiveness, and friendly demeanor meant the world to both me and my daughter, especially since we had just left the ER and were exhausted. It's rare to find such a dedicated team that provides that unexpected, personal touch. Thank you for a fantastic experience -Cam, thank you for giving my daughter your managers meal, you are precious! We will undoubtedly return!"

"Manager Brittany is very rude. Maybe get a more experienced and customer driven manager to Serve the People. Sloppy presentation. Uneven layout. Employees busy chit-chatting amongst each other."

"I usually order from this location if not once a week at least once every two weeks. This is is the second time in a row I have ordered from here and they through the food together sloppy and also drenched both burrito bowls in hot salsa which I didn't order on my order at all. The order was two identical burrito bowls with steak (extra portions) and neither of them were that of which I was charged for or that I ordered. I also ordered a large queso cheese dip with chips and the size that was provided was that of a small or regular I suppose but not a large by far. Also the chips were very stale as well. The bowls were filled to the rim with white rice not brown rice that I ordered. But if I wanted an all white rice bowl this would have been the perfect go to dish. However again this is not what I ordered paid for or expected from this reputable restaurant. Service is getting worse slowly but surely over time. It gas definitely declined over the last several months."