Homewood Suites by Hilton Charleston - Mt. Pleasant

"My wife, my son, and I stayed at this location for a weekend in early February due to its proximity to 2 soccer fields we needed to visit for a soccer tournament. It was also close to lots of area attractions . We had a 2 queen suite on the first floor. The main room was spacious and had a pull out couch bed. The small kitchen includes a 2 burner cook top, microwave, dishwasher, garbage disposal, single cup coffee maker, refrigerator with freezer, and a supply of utensils, silverware and cookware. The beds were very comfortable, and the bedroom had enough room to move around without feeling cramped. The hotel has obviously been renovated but still has some issues. The shower area has no fan, and due to this, there were rust stains in the tub and on the hinges of the bathroom door. There was also rust on the metal shelf in the freezer and stains on all the tile floors on the edges near the walls and doors. There is a courtyard with a pool, a large grill that I assume the hotel uses for cooking out in the summer, and a nice half basketball court with 2 basketballs provided (one a little better than the other) surrounded by a net to keep the ball from going into the street or parking lot. There is a nice fitness room off the main lobby, which we didn’t use, so I can’t speak to how good it was. There is no ice machine due to the rooms having ice makers in the freezers, and there are no vending machines as they sell snacks and drinks in the lobby, as with most Hilton locations now. The free breakfast is about what you expect with eggs, sausage, grits, cereal, toast, bagels, yogurt, and a waffle maker. The digital key didn’t work during our entire stay, and we felt like it probably doesn’t ever work. There is a faint cigarette smoke smell throughout the hotel that must be in the hvac system or carpets. The hotel is situated so that there is almost no noise from the road nearby and it was very quiet during our entire stay. It is located near lots of stores and shopping centers so there are tons of options for whatever you need – there is a Target right behind the hotel which is very convenient. The laundry room consists of 2 older coin-operated washers and 2 older coin-operated dryers in a room that got intolerably hot. There are no timers on any of the machines, so it’s a check and see situation until they finish a cycle. There is ample parking and several doors to the outside around the hotel, so you can typically park a very short distance from the outer door to your room. The staff was friendly and helpful, but at the time we were there, the staff in the breakfast area spoke no English, so when guests needed assistance, it created a bit of a problem. We were advised this was a temporary situation due to a staff member in the hospital – hope he or she is doing better. The scannable QR code in the room located on the TV stand doesn't appear to provide amenities for that particular location and we have found this to be the case in several Hilton properties we gave syayed at. Overall, the hotel was clean, quiet, and well appointed with a helpful, friendly staff that was ideally located for us as it was halfway between the 2 soccer fields we were playing at. I would stay here again if it was the only place available, but if I had the choice, I would probably stay at a different, newer location."

"Great hotel to stay at with the family. A pack n play is provided if you’re traveling with a baby, great breakfast selection, and the location can’t be beat. Perfect for our trip to Charleston."

"Homewood Suites offers spacious rooms at a good price point. The full kitchen and separate bedroom are really nice especially if someone wants to cook a meal or if one person is trying to sleep while the other is still up. The front desk staff is very nice. I spoke to Cathy at check in and J'Ayanna in the Hilton Honors app. They were both extremely helpful and pleasant. The breakfast was pretty good although I wish they offered bacon. The only complaints that I have is the wall needs some patch work (there was chipping of the drywall in the living room between the window and TV dresser) and they could dust a little bit better. There were cobwebs on the ceiling. I've been to way worse hotels in terms of cleanliness so this hotel definitely meets expectations, but could exceed with a little more attention to detail. Overall, if you are in the Charleston/Mt Pleasant area I would highly recommend staying here."

"Our favorite Homewood Suites, by far! The service is extraordinary. They make you feel like they’ve just been waiting on you to get there and anticipate your needs/wants like you are their VIP guest. We have stayed at this hotel for years and we’ve had many a meals by the pool, sat under the pergolas late into the nights, the kids love playing ball on their basketball court. It makes a long weekend away feel like a vacation! I can’t say enough about the service!!"