Lowe's Home Improvement 3214 Peach Orchard Road, Augusta, GA 30906

"Associates are friendly and helpful. I found if I had to wait for service it was because of helping another customer. But what I appreciated was they acknowledged me there!!"

"If you're looking to install a fence don't waste your time! I set an appointment online and I was given a 5 hour window for them to arrive and nobody showed up, waste of a whole afternoon for nothing. Tried to call and find out what happened and nobody answers the phone. Guess they don't want business!!!"

"Order online pickup in store for items that are shipped in is very slow (3 weeks for anti-skid paint) when ordering wood products have to recheck every piece. Whoever pulls the order, as boards crooked/warped, splits and apparently sawmill errors and should be sold as 2nds not full price, is not able to check for such and just pulls items. No quality control, or pride in job or perhaps just not trained properly. Store is not understaffed as numerous employees walking the floors but only 1 register with an actual employee. Customer Service desk backed up with people returning items with issues (again due to either lack of training or no pride, just there to put in their hours) all the way out the door and down the main aisles as only 1 person there. So do managers and corporate not monitor situations?"

"Bought a dishwasher and was going to pay someone to pick it up and install it. Salesman said if I buy new hoses and have it delivered, installation is free. Did that. Delivered on time, believe it or not! But that’s it. No installation and was told that they don’t install dishwashers. Called the store and was told that installation is included on my order. Was given the delivery number at that time. Called them and Lowe’s customer service number. Both state that they don’t install dishwashers. So either the store employee’s are being taught to lie or trained wrong, just so Lowes can make an extra buck off hoses. My receipt says delivery includes hooking up and testing the product. Exactly how should it be hooked up and tested if it’s not installed?"

"A garden employee saw me struggling with the potting soil bags . He immediately came over to help —would not take no for an answer. How nice ☺️a thoughtful person. It was at closing time and even though I’m sure he’d had a long hot day , he happily helped me. This was the peach orchard rd . Thank you Clarence"