Performance Collision Centers - Grovetown 5113 Wrightsboro Road, Grovetown, GA 30813

"The shop did a very nice job on the repair and kept me well informed the entire time my car was at the shop."

"The customer service is very good, they are nice and keep you informed, which makes it hard to post a bad review. The paint matching and decal came out very good. Unfortunately, the car will need to be taken to a different shop to finish. The front bumper is not aligned; front portion under hood looks warped and uneven, the side bumper is approx. 1/4" off from front fender. Fog lights don't work and they replace F/L headlamp with stock light bulb, not the upgraded HID lights that are on the vehicle. NOTE: they had the vehicle 2 1/2 months and I received the car the day before leaving the state (which I mentioned several times during the repair process) and the shop wasn't afforded the opportunity to fix the problems."

"Great experience, Nicole and the team were excellent. Nicole coordinated all efforts; insurance, rental, and keep me posted at each phase."

"I waited a whole month for just a new Bumper and Quater panel to be repaired and was very Disappointed when I finally came to pick up my Vehicle and it was so dirty inside and outside plus My Truck Bed was so Dirty from the Work they Did and it was nothing like that Before I Brung it There Never in my Life have I seen a Repair shop do Auto Body Work and leave a vehicle looking like that ...It seems That They could Care less About The Customers and More About Getting your Money And Over Charging For Jobs... I would Never use This Place again or Recommend Anyone else to either Just Terrible !!"

"Quality of work is a solid 10, however, the estimated completion date was pushed forward multiple times. 15 days turned into 38 days and one minor part is still on back order. A supplemental request for additional funds (almost the amount already paid) was submitted to the insurance 3 days after I picked up my vehicle. This doesn't sit well with me. The claim was closed prior to dropping the car off, so I paid the estimated repair costs from my funds. They should have kept me in the loop and I should have had a say in this. Lastly, there is a discrepancy on the miles shown on my vehicle. Their paperwork showed my mileage at 41,317 when I dropped off my vehicle. Today, I just noticed that my mileage is listed at 42,292 (7 days later). To be fair, I have driven approximately 25 miles in the last week around town. Obviously, I should have immediately looked at my mileage before leaving their parking lot, but I didn't. Again, I do have to give them credit for excellant repairs, but they need to have more transparency and better communication."