AAA - Irmo

"They all need front desk phone training. Either they hate their job and take it out on customers or they need phone training. Will call AAA and report advisement. Would give a negative number but not an option."

"This is a wonderful place to take your car for service & most if not all repairs. They are much less expensive than a dealer & they stand by their work. They assist with travel & all insurance, life, car, & homeowners. My car is there for an oil change & to rotate the tires & battery check I bought there a year ago."

"I called AAA. The phone message noted that there wasn't an agent available so the machine told me to leave a voicemail and someone would return my call. It's been over a week now and no one has returned my call. I wish they wouldn't leave that message if they don't check their voicemail messages. I guess if I want service I'm going to have to drive up there."

"While I didn't go here in person, I had a great experience on the phone with a travel agent. So refreshing to actually get help! She helped me line up a future trip to Tahiti and get the travel insurance I needed for that trip. So much easier than trying to wade through all of that myself. Also we are looking to another trip with her too. Excellent!!!!"

"I called right when they opened and asked if they could fit me in for a pretty urgent issue. They were honest from the jump and said they were pretty full but would try. From the second i arrived, Robert was incredibly helpful and kind. They ran diagnostics on my car and helped me identify the problem before I have to take a long trip out of town this weekend. I didn’t have to wait long at all and really appreciated them fitting me in."