Buchanan & Sons Tire and Automotive, Inc. 401 Poinsett Highway, Greenville, SC 29609
About the Business
Buchanan & Sons Tire and Automotive, Inc. is a trusted car repair and tire store located at 401 Poinsett Highway in Greenville, South Carolina. Our experienced team of technicians is dedicated to providing top-notch automotive services to keep your vehicle running smoothly. From routine maintenance to major repairs, we have the expertise and equipment to handle any job. Visit us today for all your automotive needs!
Photos
Location & Phone number
401 Poinsett Hwy, Greenville, SC 29609, United States
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I wouldn't take our families vehicles anywhere else! They are prompt, friendly, knowledgeable and affordable. If you have ever been taken advantage of by a mechanic then you understand that when you find a good one you don't let them go! I am a barber and get ask about who's a reliable mechanic all the time and I always recommend that my clients go see Tanner!"
"Like most people who drive older model vehicles, I need a reliable person to perform the work arises. Tanner and company have been doing that work on both my vehicles for several years. I would not consider taking my cars anywhere else. Tanner and company are always friendly, do the work in a timely manner, and charge a fair price. I recommend them without reservation."
"Buchanans has benn servicing my cars for 14 years. I wouldn't go anywhere else. I have always been pleased with them. They are honest and do excellent work."
"I have employed Buchanans for everything needed on all of my vehicles. I have never even considered another shop. They have always been honest and thorough in their repairs. I have not had one single issue that has not been quickly addressed. I recommend them to everyone I know."
"FUTURE CUSTOMER PLEASE READ!! I normally do not write reviews but if this can save someone from the same experience I just had here, I'm willing to take the time. I took my vehicle in for a repair on the heater core. My car was having most issues that come with having a bad heater core. I drop my car off, trusting that it's getting taken care of. Letting the gentleman know I need to have the core replaced. I get a call that the car has been repaired, but it wasn't my heater core, it was my thermostat. Which is fine. I trusted the mechanic. I picked my car up, and not even within 20 minutes of leaving the shop, I notice my floorboard is filled with an oily substance. So much that I used 2 beach towels to soak up the fluid and wasn't even able to get it all out. Then that's when I notice my passenger door handle is broken. Neither one of these issues were mentioned to me when paying for my vehicle's repairs. So I continue to drive the car deciding that I will take it back to the shop the following day. Within less than 15 minutes of driving, my car overheats, fills will steam and leaves me stranded. I then call a family member to come towe the car back to Buchanan's. The person who did this for me, immediately upon entering the store was met with an attitude from Tanner. My family member requests my money back because my car was in worse shape than when I left the shop the previous day. And the part that I asked to have fixed originally was the actual problem. Yet, it wasn't repaired. An unprofessional argument ensues between the owner, his son, and my family member and I never got even a percentage of my money back. They would not even step outside the shop to take a look at my car that my family member towed there. Not even to see if they could help in the slightest way. If this doesn't speak about what kind of people work here then I don't know what does. This is a long post but this situation needs context of what went on here. THIS PLACE IS BAD BUSINESS. A decent mechanic would have been upfront about issues and would have been willing to make right what was damaged. PLEASE CUSTOMER BEWARE. The problem here isn't the mistake that was made. It was the attitude of the people running this business. How can you trust someone who can do something like this? This is something to consider when looking for a mechanic. I would give 0 stars if I could."
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