The George Units LLC

"Do not live here. The apartment unit itself is beautifully renovated and spacious, but the infrastructure of the building is terrible. First off, the building is infested with roaches. I am paying $2,300 a month. Therefore, should not have any issues with pests, which is not the case. Second, the maintenance and management teams are not on top of repairs. I have had more than 4 instances where a repair was needed, in the span of 10 months of living there. I moved in in June and still have a leak in my living room. Lastly, this building is SO loud. There is always noise, whether it’s coming from the tenants upstairs or outside. This is the last place you want to live. It is absolutely terrible. Please don’t even bother living here. You will regret it."

"I've lived at 260 Audubon for 3 years now, and I love it here. Our apartment was tastefully renovated prior to our move-in, with a spacious open plan design, and luxury finishes in the bathroom and kitchen. The views of Inwood and Bronx/Queens/Long Island are breathtaking. The whole building is a tightly knit community of residents, and everyone is friendly, courteous, and helpful. The neighborhood is very family-oriented, and is the 3rd safest neighborhood in NYC (after Upper East and Upper West sides). Unlike other neighborhoods in this area, Washington Heights is a very well-integrated community, with people of many races, ethnicities, and economic standing living peacefully together. There are great supermarkets and restaurants in the area. On top of all that, the building is rent stabilized, and the rents are right in line with the average rents for this area. If you can score a corner apartment on a high floor with a balcony (like we did), you'll think you died and went to renter heaven. This apartment is an oasis in the clouds."

"While the renovation of my apartment was beautiful and modern, that’s really all that was decent about living here. I had issues with hot water almost weekly, calling the maintenance office is always a hassle and if you call at night, they ask you to wait until the office is reopened. The laundry room (which has about 14 washers and 12 dryers) mysteriously just closed and was “out of service” for almost a week. Not quite sure how all 26 machines decided to quit at once, but they offered no alternative. The management office is disorganized. It took me almost two months to get my rent sorted out when I renewed my lease, and they claimed they “never received my preferential rent rider”, even though I dropped it off in person and asked the girls behind the partition if I needed to do anything further. The neighbors are loud and disruptive. They hang out in the hallways in the middle of the night, and the walls are paper thin so you can hear everything going on. My neighbors also continuously stole my packages. Security does absolutely nothing unless you threaten to call the police. There is a lot of gang and drug activity in the neighborhood, and zero police presence. The same graffitied van was parked in the same exact spot on 179th street for the entirety of my two years there, and witnessed multiple times people shooting up next to it."

"Only 1 star because I can't give 0, and the apartment itself was beautiful. Everything else is terrible. Management is impossible to get in touch with. If you work a 9-5, prepare to never be able to get anything fixed in your apartment, since the engineering staff only works until 4 PM on weekdays. There was a fire in our building's electrical room in MAY, and gas wasn't turned back on until NOVEMBER, a full 6 months later. Our stove wasn't reconnected until JANUARY, about a week before we finally moved out and escaped. We only got credited for $200 off rent, $100 off for 2 months, despite not having an apartment like the one detailed in our lease agreement for SIX MONTHS. The only time I ever managed to get something fixed without having to take off work was when I threatened to try and fix faulty plumbing myself. You're not allowed to MOVE IN on a weekend unless you get special permission, which wasn't told to us before we signed the lease. The management office appears to only work about 2 hours a day, as they NEVER answer the phone and take about 5-7 days to return any type of message or email. If you even CAN get a hold of anyone's email. LIVE ANYWHERE ELSE. A CARDBOARD BOX ON THE ROAD IS BETTER THAN DEALING WITH THIS MANAGEMENT COMPANY."

"The building smelled like pee when we moved in last summer. When we moved out this year it smelled like mold. Buildings are right above George Washington Bridge/Tunnel; so even in NYC standards it is extremely noisy 24/7. Instead of helping the tenants, the doormen help management to watch over the tenants; so that you can't even move a piece of furniture out without approval notice from management. Management made subletting impossible. I tried to sublet the apartment because of a job offer from another state, but the management office used all kinds of excuses to delay giving me a sublease approval for almost a month. In the end they never gave it; but instead offered to get me out of the lease if I gave up almost 8000 dollars of deposit. I was never even able to talk to the managers; the best I could do is speak through window microphones with receptionists at the management office. Receptionists always told me that the manager is on vacation, and they often went to consult their onsite lawyers. They would not give out phone numbers or e-mail address of managers....The only reason I gave them one star is that their maintenance guys are actually pretty quick and nice."