The Eugene 435 West 31st Street, Manhattan, New York,

"super overpriced and not worth it!!!! Management pays no attention to the tenants and never replies to any questions or concerns you may have. The building windows have not been cleaned since I have been here for over 2 years. The amenities are non existence because you either have to pay for them and the management always finds a way to charge you even for the "free" amenities. The only thing that is good about this building is the doormen and women but other than that everyone in the management office treat you very disrespectfully."

"Nice apartment complex with full service amenities, such as gym, concierge services, etc. The lobby is well designed and the decorations are good. It is very convenient with doors on the 1st and 2nd floor. Very close to Whole Foods and, recently, the High Line direct access was opened."

"Have lived in this building since 2020 and the team here has become our family. Edwin, Jimmie, Kai, Besnik, Ian, Phaedra and Justine never forget to stop to take a moment to hang out with our pup Watson on walks and they greet us with a smile to make sure we feel welcomed home. They are also amazing event hosts - we’ll never forget getting engaged on the roof!! There are too many great team members to name but truly everyone who has worked the front desk this past year is incredible."

"So absolutely blessed to have called The Eugene my home for almost 3 years now. From the best front desk staff, to the most helpful office, to the most efficient and time-prioritized service people who keep the building together--everyone goes above and beyond to truly make this place a home vs a place to live. I also challenge anyone to find more closet space in NYC!"

"I’ve been a resident now - almost close to a year, and the Eugene is truly a unique place to live in the city. The management team / staff are some of the friendliest and warmest people I have come across. Jamie, Bes, and everyone in the building creats the most welcoming environment - helping with any issue and always treating everyone with kindness. The building feels like a big family and all the residents are extremely friendly."