The Continental NYC 885 6th Avenue, Manhattan, New York 10001

"Terrible experience with the frontdesk. The staff is extremely inconsistent. One staff gave me the delivery and the other denied me another day saying I can’t pick up my OWN delivery addressed to myself because I’m not the main occupant. I asked the frontdesk about storing my luggage for half a day before I catch a flight in the evening. On the night before, the staff didn’t mention anything else and just said it’s totally fine, just give them the room number. The next morning when I went to store my luggage, I just got hit with a “nOpE” by a different staff with much attitude out of nowhere, and basically said ironically, “he was doing you a favor, but I’m not doing you a favor lol.” This is ridiculous. Maybe tell all your staff to follow the same rules next time?? Glad I’m not living here anymore!"

"Have been staying at the Continental for one and half years. The overall experience was fine. I especially love our helpful frontdesk and handymen. But in recent few months, there were just too many incidents: - Water leaking. - AC was out of order for the whole building, not once, but twice in the hot summer. - Elevators are slow cause one of three cars is constantly not working due to some trouble Maybe this building is just getting old and I'm planning to find a new place."

"Lived here for 2 years. Moved out this summer. - Overall good staff. Front desk and most handymen were nice - Super super bad management. The manager Joe was basically doing nothing. Never respond your email. Never talk to you nicely. The typical old white man: ignorant, racist and think he's king of the world. Talking to him make you feel like he's paying you living here. - The building is old In our last 6 months living here, things frequently got broken. - Water leaking in the whole building - No hot water in the middle of cold winter - AC broken in hot summer - One elevator is always broken -.... Avoid this building! With this price, you would have many choices around."

"Lived here since 2019. I love this apartment. So quiet. Community space & pool are amazing and so well maintained (Mike - the manager - is the kindest and the most professional person I have ever met). Joe (building manager) has that special charisman that you know that the building will be very nicely managed as soon as you meet him. I highly highly recommend this apartment."

"I'm a little shocked to read the negative reviews. I lived in the Continental from March 2021 - June 2022 and I had an amazing experience. The leasing agent Nicole P is attentive and professional and the front desk team (Sam, Angel, Walter, Bogdan et.al.) are EXTREMELY helpful. I had one issue come up with my floors buckling, but Joe C. arranged to have the floors replaced within 48 hours, which I thought was reasonable. My unit was STUNNING and I had a direct unobstructed view of the Empire State Building. I also loved the in-unit washer and dryer, which is rare for studios. For constructive criticism, I'll say that it would be nice if the building hosted more community events. The building is close to Korea Town and if you don't identify with that community, you might feel ostracized. Also, keep in mind that the building is right next to Madison Square Garden and Penn Station, so the druggies, crazies, and obnoxious folks are definitely out in full force and on the prowl... and frequently pass by the building. If I ever moved back to the city, I'd love to move back!"