Greystone Apartments 212 West 91st Street, Manhattan, New York 10024

"Absolutely disappointing. Please, AVOID this apartment so that you can enjoy your journey at NYC. All kinds of annoying issues popped out from time to time. The broken toilet, colored water from pipes, a sudden waterfall from the ceiling (due to some broken pipe). I contacted the maintenance team many times for the toilet issue, but they were super slow on fixing it. I visited the leasing office to communicate my toilet issue, but Ms Karen Cook didn't even show up to talk... I only heard her voice coming from the bedroom area. Another lady sitting at the table briefly talked to me, told me that they could do nothing about this. Also BE AWARE that they take super long to refund the security deposit. My request to have my deposit refund was ignored for weeks and it's been a month now, still haven't received it. Some guy replied my email saying that they were off because of holiday (who knows which one). Wish me the best of luck getting my money back!"

"Very small studio, bathroom, and single closet. I'm a minimalist and had no room to store anything. I was happy with the price I paid during the pandemic (2020), but would not pay to renew here. I never had any issues with management or staff. Yes, it's an old building and the elevators sometimes don't work. Overall, I would stay here again if I needed something temporarily."

"Apartment was pretty good, never really had any maintenance issues. Elevators were a bit slow and the front desk people were generally nice. My issue therein with the apartment lies almost strictly with the management. Karen, well I think the name says enough. Absolutely rude, disrespectful and completely unprofessional. How people like her have the job that she has is beyond me. I would rent this place again solely on the basis that she no longer works at this apartment building. Is it enough off putting that I would not rent again if she still works here? Absolutely. Do yourself a favor and find a building with slightly cheaper rent, and management that actually cares about its tenants."

"Greystone is a wonderful place to stay, and I am enjoying my experience here so far. I chose here because of its great location, 3 min walk to the closest subway station, and 6 min walk to trader joe. The building has a gym, a common area, and an in-building laundry room. Also, it has the most beautiful rooftop view of the upper west, so it's a good place to chill with your friends. The staffs are really attentive and friendly. My problems can be answered right away. I would recommend Greystone as a place to live in the city."

"Spent the last few years in NYC with Greystone. It's cozy and nice, love it, esp. the rooftop grill and UWS view. Wanna call out also the friendly Greystone crew: Gary, Brando, Andrew, Karen, also Edwin, Chevelle, and Nick. We miss you all - Take care, and stay safe!"