The Meadows 10 Ellis Drive, Brockport, NY 14420

"We had a great experience here for about 8 months, then bought a house and moved out. We had an absolutely beautiful apartment and some great neighbors. Not only was the office staff nice and a pleasure to get to know, but the maintenance folks were too."

"We lived here at the meadows for over 2 years, we only moved out as we were leaving Brockport or we would of renewed. We had a fantastic experience, the management team were always super helpful, and any problems were resolved quickly. The maintenance crew are brilliant and always did a great job, super nice guys. The apartments are really nice and well maintained, communal areas and grounds were kept nice. Would definitely recommend the Meadows!"

"Edit: 8/20/2020 I have since moved out of The Meadows due to my lease ending. I will say the issue wasn’t exactly resolved but the lease manager was very attentive to the issues especially at the end of my lease when the issues were seemingly getting worse. I will say the Meadows isn’t a bad place, beautiful sight, great apartments but an unfortunate placement for the duration of my lease term. Nothing more needs to be done. Turning here because my frustration with the Meadows has become a bigger and bigger problem, the longer my issues aren't addressed and handled properly. I have lived in the Meadows since August and I have been having numerous issues with a neighbor. There has been plenty of adjustments in my lifestyle to make the living situation more comfortable and at this point it feels as if I am the only one making sacrifices. Just today (4/18/2020) I had an issue and used an on-call number that was given to both myself and my neighbor to call if there is ever an issue with one another. Calling this number, I did not get through to who I was promised I would get through to. The lady on the phone then transferred my call to the on call maintenance worker. At the end of the call, I was told I would receive a call back but that call never arrived. I have since emailed the lease office but have yet to have any solution presented for the problem. I live alone and mind my business. I can confidently say I have been a very kind and respectful person in this community but I have been living in discomfort for months and I have addressed this issue several times. I really want to brag about this community because I do have a very nice apartment but it's not worth anything if my time spent at home is filled with worry that I may upset my neighbor and stressful because I can't enjoy my day as I normally would because it becomes an issue. I don't want to be frustrated during this pandemic but enough is enough. I have brought this issue to the attention of the staff several times and today was proof that nothing has been done to solve the problem, resulting in my further living in discomfort just so my neighbors don't stomp through my floor or yell at me."

"Jeanna was amazing! Unfortunately, the new manager Ashley has run the place into the ground. I’ve been a great tenant for 3 years although she just came in recently. She NEVER answers her email as I emailed a concern and she didn’t respond for 3 weeks, only after I repeatedly called and emailed again. Her poor response time is accompanied with her rude attitude and unprofessional actions. She claims to have worked for the meadows for 13 years although if the meadows wants the property to succeed they will bring Jeanna back! Sad to see a good property go downhill."

"Been living here for a year now and about to renew lease for a second... great place to live! Apartments are well-maintained, nice and spacious. Also, Jeanna the property manager is amazing! Always extremely kind and helpful - does a great job making you feel welcome."