Perfect Nail & Spa 36-07 Ditmars Boulevard, Queens, NY 11105

"My local nail shop closed so I started going to this place about 3.5 months ago. I had great encounters with Sammi. Today was a bit much. I had to wait an hour and ten minutes to have my gel polish removed. No follow up manicure, just remove polish. I have never been charged more than $5-$10 at any shop, from Manhattan, to brooklyn to queens. When I got to the the register the woman said $20 and my jaw droppped. Even with the wait she repeated the price jokingly. If you’re in a tight squeeze I would say go in and ask for Sammi. Otherwise, I would suggest Lovely Spa on 23rd."

"Terrible service. Please don’t waste your money at this place. they are always in a rush and mess up the shape or the color. This is what I asked for versus what I got!!!"

"Wait times are ridiculous! Second time calling for an appointment, arriving early or on time, and having to wait over 50 mins past my appointment time. This is outrageous- and you would think that they would throw in a some kind of small complimentary service for the wait time. Absolutely not. Don’t bother making an appointment honestly. I would’ve appreciated if they had told me the moment I walked in that they were backed up- would’ve come home and came back in that hour (or done anything else) but no they just had me sit there. Absolutely livid. The disrespect- never coming here again."

"If I could leave 0 stars I would. I just went in there to remove my gel manicure, which is usually done by soaking with acetone. Not here. The removal was done exclusively with drill, to the point I began to feel it below the nail because she filed it down so much. My nails are now as thin as a sheet of paper, and as brittle, all over the nail. It's going to take MONTHS for them to grow back to normal. After I washed my hands I realized you can actually see my skin under some of them because they were filed so much. AVOID THIS PLACE."

"After waiting 1 hour and a half, they serve me too quickly, he cuts two fingers and I ask him to please remove the residue that remains inside the nail and he does not do it well. I understand that they are busy but it is not a favor that they are doing, I am paying for a service."