N.Y.C.E and Neat Cleaning Services

"I used their service for moving cleaning. I wish I could give them more stars as I feel they are newbies, but their service from the beginning was not straightforward. I did not receive any email or detailed message about the service I am receiving. I had to ask the info like how many people for how many hours will be at the house, the night before receiving the service. This should have been a red flag for me. Two cleaners came but they were not teammates. They even didn't know each other. They were assigned by the manager to clean different floors. One of the cleaner was pretty good. She did her job and left. The other one was nice person but definitely not professional cleaner and not familiar with deep cleaning (or even basic cleaning?!). She was slow and not familiar with simple tasks like how to clean the refrigerators and it's compartment. A service that was booked for 4 hours took 7 hours and my husband ended up cleaning the appliances, doors, walls, and places they left behind. All being said, I would not recommend them if you want to have sparkling clean professional results. But should be good for mediocre job. Ps. And one strange rule they provide the cleaning supplies except paper towel. And when I asked how many rolls I need to bring, she said "one"! This should have been another red flag. The cleaning lady who gives service to our one bedroom apartment uses a whole roll. How in the world they were able to clean three bedroom house with one roll of paper towel? Fortunately, we had more than one roll and of course they were used. Ps. The blinds, the plugs and doors where places I specifically named it to be cleaned. And all the drawers where dirty. Every single one! And I paid extra for "deep cleaning"! And anywhere that was cleaned seems to be cleaned with a dirty rag!"

"Both my son and I have used this service for the last 3 years with much satisfaction. Punctual and thorough, dealing with varied cleaning jobs. My sons bachelor apartment done top to bottom in every room and surface. It looked like a model apartment. My house with 8 rooms and 2 bathrooms did in one day what I can’t get done in a month. A true marvel. Always happy beyond my expectations. I won’t call anyone else."

"Excellent! I would highly recommend The Cleaning Company. The service they provide is excellent and they exceed my expectations every time. My house look great to rent to my new tenants. THANK YOU FOR YOUR OUTSTANDING SERVICES!"

"Very professional friendly and very dedicated to making sure the job gets done efficiently and effectively. The name describes the core of ther service they provide. I'd recommend them to anyone looking for outstanding results."

"I recently hired N.Y.C.E and Neat cleaning service. They did a great job in the a short period of time (4hrs). Considering my previous tenants left the apartment a mess. They even cleaned the window sills. Rates were reasonable. The cleaners were very professional & prompt. Will definitely use them in the future."