Bob's Ace Hardware,

4805 South Salina Street, Syracuse, NY 13205

"I know them for very long time and think that the store is good and prices are fair."

"Bob's is a very nice classic "smaller town" hardware store. VERY helpful staff, very good variety of stock- their selection of oddball nuts/bolts/etc in the pull-out drawers is great- blows some of the Home Depots away. I really prefer to go here before any "big box" place- if they don't have it, they will tell me where to go to find it. For me, they are conveniently located- that won't help you necessarily. Along those lines, Jreck Subs is only a few blocks west. YUM."

"Great place. Friendly knowledgeable employees. Military/Veteran discount, rewards for regular customers."

"The employees that work here are some of the rudest and most incompetent people I have EVER worked with in retail. Snarky responses, rude demeanor, lack of product knowledge. Overall they are not a group that should ever be working in customer service. Incredibly rude to my elderly father on multiple occasions. In one case outright insulting him in front of other customers. Rude to me. Rude to a friend of mine that was helping me with a project. I have gone here 3 different times and every single time has been awful. The older woman up front and the shorter man who works in the back are the worst ones. If Ace reads these reviews. Coming from a current GM in another area of retail... clean house. These people are ruining this location and will start driving away business."

"Super helpful store when I need something I'd usually have to drive further out to get. Bob's has saved me time and gas alot. The staff here has always been really helpful as well."