F.W. Webb Company - Syracuse

"They won't help you if your not a licensed professional. Get real, it's not like I was buying anything dangerous. Rights to repair mean nothing to these people. Why would I pay mark-ups and outrageous service calls for a simple repair, I can do myself.. F Onondaga county and their rules! It's not going to come back on the company that sold me the parts.."

"Very good friendly and had part that I needed in stock when no one else did so that my customer wouldn't be with out heat for a week"

"Called with a question about a dumb mistake we made in shutting down plumbing in our summer house. I got good advice and even a laugh! Being customer friendly even when it’s not for profit makes for a good chance we will go there for supplies next time around!"

"No hot water... Webb has not one, but two of the parts I need in stock, but can't be bothered with a sale to a private (non-contractor) customer. Are you kidding me? Fergusen hooked me right up. Won't be back to Webb!"

"i recently decided to redo our master bath. I will at some point need a handicapped accessible bath room. FW Webb has a wonderful show room. If it belongs in a bathroom, Webb carries it.... well that may be a slight exaggeration. After all they do not carr ceramic tile, or other wall.floor, ceiling covers!!! The have beautiful, wonderfully diverse vignettes of baths. They display various handicapped products such as showers with seats built in, easy to use hand-held shower heads. sinks accessible with a wheel chair. 'they, of course, have non-handicapped displays of such things as soaker tubs, every kind of shower head you can think of. Wall cabinets, lighting fixtures, cabinets, sinks of every kind are displayed throughout the show room. Want to see what a shower head can do? How the head configuration sprays? NO problem. They have a "live" display. Now looking at all the choices of faucets, manufactures and ranges of prices can become mind-boggling. Not to worry, they have a professional staff to assist you. Baitley has been our bath coordinator. She is amazing. They take their time with each customer. There is no high pressure salesmanship. The staff help to demystify the process of choice! Do not see what you are looking for? If it is made, the staff has a wide variety, a library of catalogs. The sales consultant will price it out of you, order it and give you an ETA. Check out their show room. you will be amazed at the products and the ides you can come up with for a bath do-over!!"