Hotel 31

"We had a really good time, every morning we had cleaned towels. When we asked for hair dryer and an iron we got them delivered to our room in less than half an hour. We really recommend this place"

"Absolutely enjoyed staying at this unique and trendy boutique style hotel for two full months (Oct &Nov) during our work related trip to NY !!!!!!! Excellent location and just few minutes’ walk to main attractions like the Empire State Building and FlatIron, Macy’s at Heralds, museums, countless restaurants and movie complexes, etc. Neighborhood was safe and pleasant and rather peaceful with great ambience. Room decor was classy and warm with vintage furnishings and ample lighting. Housekeeping / maintenance teams were efficient and kept the rooms clean and well maintained. Front Desk team members were welcoming and extremely helpful. They were always available and sincerely committed to ensuring that guests enjoyed a truly comfortable stay at this hotel. Definitely will stay here again….."

"Run away from this place! If there was 0 stars I would definitely give it to that horrible hotel,The service was awful,the staff was Completely rude. Never experienced this degree of racism I have felt extremely disrespected and publicly humiliated compared to how the staff treats his other guests. His treatment of me has been as contentious as it has been continuous, and I feel it is a result of some racial and/or age discrimination he harbors towards people like me. I have to walk past him every time I come or go and I get nasty looks from him. When I asked if he didn't like me for some reason he started yelling at me and told me to go somewhere else but never give my refund and at that point I no longer feel safe. The hotel is worse than the pictures. They didn’t have everything on the list I asked for refrigerator the staff want to charge more money if I want it, I asked for Iron but never got it No Heating in the room You are paying for poor customer services and poor quality hotel. STAY AWAY!!"

"We had a great stay here and would definitely return! It’s extremely affordable for midtown NYC and close to great spots and to multiple subway stations, so getting pretty much anywhere is easy. I don’t visit the city to hang in my hotel room, so it doesn’t have to be the fanciest place. The vintage vibe is cute and the people working there are really nice. We had a room with 2 beds and our own private bath which was really nice, and it all felt quite clean. They also have no problem at all storing your bags both before your check in and after check out. We arrived extremely early in the morning and left late at night, and we were able to store our bags for quite awhile both times with no issue."

"Great service from the front desk. Not at all what I'm used to in modern hotels, but fine for a room by Times Square for $100. Everything is small and tight and aside from the mattress, I think most furniture, structures and the elevator are original to whenever the hotel was built. If you're looking to enjoy the hotel, this might not be your best bet. If you're looking to enjoy the city and need an affordable place to sleep and keep your stuff safe while you're out, this place is a good option."