Four Points by Sheraton Manhattan Chelsea
160 West 25th Street, Manhattan, New York,
About the Business
Four Points by Sheraton Manhattan Chelsea is a modern and stylish lodging option located in the bustling city of New York, United States. Situated at 160 West 25th Street, this hotel offers comfortable accommodations and convenient amenities for both business and leisure travelers. The hotel features well-appointed rooms, a fitness center, a restaurant, and a bar. With its central location in the vibrant Chelsea neighborhood, guests have easy access to popular attractions, shopping destinations, and dining options. Whether you're visiting for work or pleasure, Four Points by Sheraton Manhattan Chelsea provides a welcoming and comfortable stay in the heart of the Big Apple.
Reviews
"If you are thinking of staying here, don't. The only good thing about this hotel is the location. The rooms are tiny (which I expected since it's NYC) but this was beyond tight, and that's after we got an upgrade. Our room was supposed to have two queen beds, but I'm confident those were full beds. The hotel and rooms are so dated and dirty. The towels are harsh like old and hard. The bed sheets were dirty and I asked for them to be changed, which they did. But the worst was when the faucet both sink and bathtub ran brown water. We had to brush our teeth with bottled water. When I told the front desk, she said this was normal and I need to run the cold water first. When I asked for management she said they are not there. I contacted Marriott after my stay and they did nothing. I usually don't write reviews but I needed to in this case. I thought I was staying at a known brand. This did not feel like a Marriott, it was more like a motel and a nasty one at that."
"Not what was it was advertised as. Not cleaned or restocked appropriately. View of garbage from window & entire internal hotel space of multi story building stinks of weed - even non smoking floors. Do not recommend at all. Very overpriced, small room, don’t even have a small bar fridge. Avoid. Very noisy also. Worst Marriott ever! Staff don’t even care -they’re seemingly out it also!"
"Our recent experience was much different than our previous two visits. The quality of this hotel has declined significantly since the pandemic and we were left very disappointed with the overall level of cleanliness (i.e. our sheets had multiple stains, the shower was filthy and the counters had not been wiped). The location is excellent but we would recommend finding another hotel in the area."
"This was the worst Marriot hotel I've ever stayed at. I booked it through work, so I missed these horrific reviews, but let me re-share the sentiment: Do not stay here! I also thought "How bad can a Marriott chained hotel be?" but oh boy, was I wrong! The rooms are VERY outdated (somehow my first apartment right off college looked nicer than this room/bathroom), the room was DIRTY (I refused to put my feet on the carpet because it was so disgusting - many spots of spilled liquid messes) and the bed was poorly made (extremely wrinkly and made me question if it was freshly made). My sister tagged along for this trip and she was so sick with the lack cleanliness in the room that she slept fully clothed. I checked the bed with a flashlight for bed bugs. If this had not been 1 night stay due to a biz trip and paid by work, I would like left and asked for a full refund. Right outside of the hotel, there were piles of trash bags and several homeless people were going through them to fetch metal cans. Until this hotel gets a full revamp/renovations and a more mindful cleaning staff, please, do yourself a favor and do not stay there!"
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