Holiday Inn Manhattan - Financial District, an IHG Hotel

"The rooms are the worst I've stayed in till now. When it was 34F the thermostat wasn't working. When we complained, the engineer switched on the A/C and said no heater only AC in hot mode! The bathroom size is wayyyy small and the door has a cut out to fit in the bowl. No way this is a 4 star hotel! Walk across the street to stay at Gild Hall, we stayed there and enjoyed the place."

"Love this hotel. Clean, great location. Lots of international travelers, staff is very patient. Please understand the location means that rooms might be smaller but it’s a great value. Don’t expect spacious suburban hotel rooms. PARKING: hotel gives you a discount but I advise using an app to find and reserve spots on the west side of the financial district (battery park?). It’s an only a 5-10 minute walk and some apps make it easier to find discounts. Street parking is possible but involves lots of luck and vigilance to move your car to comply with time restrictions."

"My wife and I stayed at this hotel for 4 nights in November. It was during the NYC marathon. Overall it is a very good hotel, clean, good location, close to subway. My only grievance with the hotel was the elevators. They have 3 elevators that are very slow. I do not understand how a large hotel and building like this can have such slow elevators. I would think they would have more elevators in case of emergency or for the convenience of the guests. Every time we wanted to go down or up we would need to wait long time, as the elevator would stop at every level. It seemed to me from the 3 elevators only 2 were functioning. 1 elevator was down or it was used by the maintenance. That is the only reason I would give them 3 stars. If they fix the elevator situation some how, it would be more convenient for the guests. Otherwise it is a hassle. We needed to get up early so we beat the crowd down and come back late so we do not have to form a line for the elevator. Because of the slow elevators everyone would push and shove to get into the elevator when they had the change. I come to NYC often for work, I would probably not stay here next time."

"Room size is comparable to NY city standards. It’s small, but manageable. Excellent location! The best part about the hotel is indeed the location. Rooms are well designed with enough lighting and plug points. Service is on-time. — Housekeeping staff only speak Spanish, which I found difficult because I could barely ever convey my message. Front desk staff was a bit rude while explaining check in formalities and room assignment."