SpringHill Suites by Marriott New York LaGuardia Airport

"I read some of the reviews about poor service at the hotel and unsafe neighborhood surrounding it. Neither were an issue. The staff was as good (meaning great) as any Marriott I’ve stayed at recently and we are a high-tier level. Staff was accommodating and kind and I believe if you are polite and kind, they will do what they can to help. The neighborhood is gentrifying but I found the people surrounding the hotel safe and just trying to live-in short, you need to be aware of your surroundings here but you do in any major city worldwide. Room costs are 50% of rooms in Manhattan. Otherwise enjoy being able to stay so close to Manhattan at a great price!"

"Appears to have become a illegal migrant shelter. No longer a hotel. There are 1000 bikes outside and children running around at all times. No I don’t want to come to NYC to pay and stay at a homeless shelter ."

"The hotel is very worn and in much need of updating. We had a 2 bedroom suite. The carpet had all kinds of stains, the couch was very worn and stained, curtain were not on the hooks, holes in the walls, etc. We pulled sheets off the bed to cover the couch for fear of what was on the couch. And no way would we walk barefoot. The front desk person was very nice but had no help for the long line of guests checking in. I’m a very loyal Marriott customer so very disappointed in this property not meeting the Marriott standards."

"The rooms are HUGE but they smell musty and like they've been spayed with a deodorizer. Carpet is a bit worn too. Shuttle does not run after midnight so if you arrive late don't expect one. Front desk was great though. Market is well stocked and a free breakfast."

"Our flight out of Laguardia was canceled, so we booked a room for the night. We were at the rental car area, as we had tried to get a rental car to drive home without any luck. I called the hotel to see if there was a shuttle, which there was. They came and picked us up at the rental car place and took us to the hotel. It was late and we got one of the last rooms, since many flights were canceled that evening. The lobby was large and the gentleman behind the counter was friendly and courteous. He gave us an extra large room, which was great. It had two bedrooms, a kitchen area and sitting area; way too much for just my husband and I, but would definitely be great for a family with children. The room was clean and the bed was comfortable. We told them that we would need a shuttle back to the airport the following morning and it was ready at 5:30 AM sharp to take us. We were only there for the one night and we arrived late and left early, but I had no issues with this hotel."