Days Inn by Wyndham Henrietta/Rochester Area
4853 West Henrietta Road, Henrietta, NY 14467
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Location & Phone number
4853 W Henrietta Rd, Henrietta, NY 14467, United States
About the Business
Days Inn by Wyndham Henrietta/Rochester Area is a comfortable and convenient lodging option located in Henrietta, New York. Situated at 4853 West Henrietta Road, this institution offers easy access to Rochester and the surrounding area. The hotel provides clean and spacious rooms, complimentary breakfast, free Wi-Fi, and a fitness center for guests to enjoy. Whether you're visiting for business or leisure, Days Inn by Wyndham Henrietta/Rochester Area is a great choice for a relaxing stay in upstate New York.
Reviews
"This place needs to be reported to the health department… stayed here two weeks ago with a friend…room had bed bugs and cockroaches not just one species but American cockroaches and German cockroaches carpet was very sticky refrigerator and microwave provided housed cockroaches toilet didn’t work bathroom was atrocious and to have the good Wyndham name is even crazier…and also to be located in the beautiful prosperous town of Henrietta is even crazier…terrible terrible place"
"It felt, and looked, like the kind of place that can be rented by the hour. It doesn't even deserve 1 star. I would NEVER stay there again, nor recommend anyone I liked to stay there. The outlets were practically falling off the wall. The bathroom counter was broken and unusable. The bed was the most disgusting thing I have ever seen. The shower didn't appear clean either. I didn't bother scoping it out further, no point since I definitely was not showering there."
"I gave this place 1 star because the employee at the front desk was kind and wanted to accommodate us. Other than that, this place is a dive. I don't mind dated accommodations, but this place is DIRTY!! Gross windows, mold, spit spray all over the bathroom mirror and carpets that I wouldn't walk on without shoes. I wouldn't even take a shower because it was so gross. Landscaping was overgrown and trash in the bushes. Front desk gave me another 2 rooms to try and they were just as bad. It's criminal that a place would charge over $300 (plus taxes) for one night due to college graduation weekend. Capitalism at its finest. They have you over a barrel and they know it. Poor ethics. Just a cash grab. The advertised light breakfast meant juice and coffee machines. No coffee and the juice machine was out of order. Historical google reviews show a pattern of management responding to poor reviews with canned corp replies. If 5 years of poor reviews hasn't changed their tune, mine won't either. A refund and apology is the only appropriate response. For anyone thinking about staying here, don't. Pick a place further from your graduating school. You'll save money and get some sleep. Update: Response from Owner says asking for a refund on a review is hard to approve so I will call the office and request it. Will post an update after I get a response. Update: Called office. They said the manager would call me back. Never heard from them again. Don't waste your time or money here."
"When I first arrived I thought the place was closed. There were no cars around. I was dirty and unkept. The registration office was not clearly identified. The room was not maintained. two of the light fixtures were not safe to use. This was the only room they were renting! Like I stated, the place looks closed."
"Reserved a room here during the Rochester Lilac festival. Do not look at the photos in the ad. It looked nothing like this at all. I have traveled a lot, and this is the worst hotel I have stayed at in 30 years. We arrived late, and it was during the lilac fest, so did not seem much choice. Room dirty, building falling apart, would not take a shower because it looked like someone had mixed paint in the tub- and splattered it on the walls. There was NO security. I had chosen this because of inside doors, off a hallway which would seem safer, but ALL the EXTERIOR DOORS were broken open, so stepping out of my room after dark would be like stepping out into an unlit dark alley. Would have tried the attached club for music but was not willing to unlock my door and wander out through the deteriorated building knowing I would have to come back through even later. It amazes me that any reputable hotel company would allow their name to be attached to this place."
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