NewYork-Presbyterian Medical Group Brooklyn
38 6th Avenue, Brooklyn, NY 11217
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About the Business
NewYork-Presbyterian Medical Group Brooklyn is a leading healthcare institution located at 38 6th Avenue in New York, United States. As part of the prestigious NewYork-Presbyterian Hospital network, this facility offers top-notch medical care and services provided by highly skilled doctors and healthcare professionals. Patients can expect personalized and compassionate care in a state-of-the-art facility that is dedicated to improving the health and well-being of the Brooklyn community. Whether you are in need of routine check-ups, specialized treatment, or preventive care, NewYork-Presbyterian Medical Group Brooklyn is committed to delivering excellence in healthcare.
Reviews
"If I could give a 0 review I would. Very rude staff over the phone. Had an important appointment so I had to show up. But then came anyway and even the Male doctor is also rude."
"I just called to try to move up my first appointment and the combination of the dead-end calls with no voicemail options and my one call with Lorena/Loreny are making me reconsider visiting this place in-person: I was abruptly put on hold after I barely heard someone mutter "Please hold" after I was already on hold for several minutes. Loreny asked for my phone number, then my insurance, and when I asked if my insurer wasn't already on file, she just repeated her questions until she accused me of giving her the wrong phone number. She also shouted out my DoB and insurer info when I asked about my chart in a tone that made wonder what physical setting she was in. When I repeated multiple times I was calling to potentially move up my first appointment, she lamented "I just picked up the phone" and then claimed to not hear me until I asked about making a complaint by email since the connection wasn't clear. It became clear enough for me to explain (again) what I needed and for her to explain (finally) what I needed wasn't available."
"I came here for the first time and they registered me under an already existing patient…They fixed that but now it’s on month 3 and 4 long calls to fix a billing error on their part that my insurance has no idea how they continue to do. The first time they didn’t even bill my insurance they have and tried to bill me for the entire amount. Incompetent, frustrating - don’t know how they are still here."
"We had a terrific experience with Dr. Claude Scott and aside from the inconvenience of having to park I will continue to use him for all my pediatric orthodic needs. He performed emergency surgery on my son's arm and it all healed amazingly."
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