Absolute Canine 240 French Road, Buffalo, NY 14227

"Great place to board my dogs. They are very caring with my dogs and when my dogs get their they are always excited and happy."

"Ace Absolute Canine Experience. Our experience was absolutely not wonderful. I would not recommend their services, nor will we return there in the future. We were recommended here by a family friend. We had never heard of them before. Our dog is just over one year old. We were going out of town, and our dog had never been boarded before. I spoke with Kelly about the dates we needed. She confirmed availability, and I let her know that she should expect to hear from my wife, as she had a few questions. Before leaving, I inquired if they could send photos or a Facebook post to keep us up to date about our pup. I was told by Kelly that they would try. We checked Facebook every day. There were posts on their Facebook page on some days, but not one photo of our dog was to be found amongst these photos on their page. This concerned me, and I commented that we were worried about our princess. We left enough food, treats, toys, her blanket, CBD chewies, and poached chicken breasts bagged for individual servings for the duration of her time there. We left them contact information for our son, our sister, as well as our mobile numbers. We were traveling overseas. We told them that we could check Facebook, as they did not have a webcam, so we could look in on our pet. 10 nights is a long time to leave a pet. In our 50+ years, we never had to trust anyone with caring for our pets for this length of time before. We returned, anxious to pick up our fur baby. We were met by an employee and the owner. The owner questioned me about the Facebook comment referencing us being worried about our pet. I expected him to ask what the concern was, since nobody had asked up to this point, (and we WERE genuinely concerned). But no, instead, he wanted us to be aware that our comment "went viral" and he then indicated that he felt the comment was somehow inappropriate. This seemed confrontational, and seemed to indicate that his concern was not about our our dog, but rather how sharing our concern might shed a negative light on them. This is exactly the wrong priority, in my opinion. This could have been eliminated by a simple post of a photo or update on their Facebook page. The owner also indicated that a photo was sent to our son, and that it "was on him" (our son) if we didn't get photos. Our son wasn't the client, we were. Our son did send us the photos from that one day. No photos or updates were sent for any other days. At this point, the owner said "get her out of here" to his employee. This appeared to be his way of telling her to finalize the invoice. We paid, and we shall never return. We are home now. Our dog seems withdrawn and is acting odd. She has been nipping, but not in a playful way. I am taking her to the vet for a wellness check at first availability. I would strongly recommend anyone needing to board their pets, please do enough research before you entrust anyone with your pets."

"If you are looking for your pet to have a wonderful day! This is the best place to take them and have ease of mind that they are being loved and cared for. My pup loves to charge in and start his day with this amazing group! Highly recommend!!!!!"

"Excellent place. My dog loves it there and so do I. Great people I feel confident leaving my dog with. They have worked with her and shes gotten so much better. Owners are great to talk with and the staff really go out of there way to make u feel welcome. Recommended highly!!!!!!"