7-Eleven 1465 Washington Avenue, Albany, NY 12206

"I had an incredibly unprofessional experience. I came in to purchase cough syrup and was asked for my driver’s license. I provided my passport instead, but was told it wasn’t accepted because their system required a different form of ID. I’m in my forties, and it’s hard to believe that in this day and age, a passport isn’t considered valid identification for such a purchase. To add to my frustration, when I expressed my fatigue due to being sick, the cashier responded saying she was tired too and suggested I find someone else to buy the medicine for me. This whole experience was deeply disappointing and unprofessional."

"I am at this location getting gas every day however when the African-American worker is there he allows me to use the bathroom, people are driving using the bathroom at the gas station is convenient when you’re on the road. However when the Caucasian workers are there, they have to think about it before they let you know that the bathroom is out of order. When I say think about it, yes they take there time to answer you after looking up and down before they say yes or no. I don’t take discrimination lightly and I will be reporting that to corporate. Racism is not the key at all"

"Erick was amazing. Love his enthusiasm for his job and his worth ethic is admirable. Will def be coming back to see this kind soul."

"I live nearby and I’m grateful that this store is open 24 hours a day. The staff has ALWAYS been very friendly and it has a Dunkin doughnuts inside that’s open sometimes. I mostly get gas a drinks here. It’s big but not stocked very well. That’s their business though. I don’t pay for their spoilage."

"We drove 20 minutes from our hotel to this location just to be rudely treated. The night shift clerks (two men) sound like they have been picked up by 7 eleven from hood. They treated me as if I stole products from their store. They kept me watching all the time, and then when I came to the check out counter, the clerk guy was talking to me in a rude attitude, as if I am disturbing him. I don’t know why he has a hyper tone, not polite but very hostile and I was really scared. I bought food items for 21 dollars, yet no decent customer services. Maybe this store located in bad location, mostly thief comes at night and that’s why the owner might have picked up two hood guys to work overnight."