CVS Pharmacy
About the Business
CVS Pharmacy is a trusted health and wellness destination located at 1170 Western Avenue in Albany, New York. As a leading pharmacy and store, CVS offers a wide range of prescription medications, over-the-counter remedies, health and beauty products, as well as convenient services such as flu shots and prescription refills. With a commitment to providing quality care and exceptional customer service, CVS Pharmacy is dedicated to helping customers lead healthier lives.
Photos
Location & Phone number
1170 Western Ave, Albany, NY 12203, United States
Hours open
Monday:
2:00 PM - 7:00 PM
Tuesday:
2:00 PM - 7:00 PM
Wednesday:
2:00 PM - 7:00 PM
Thursday:
2:00 PM - 7:00 PM
Friday:
2:00 PM - 7:00 PM
Saturday:
2:00 PM - 6:00 PM
Sunday:
2:00 PM - 5:00 PM
Reviews
"What’s going on with the RX hrs? Ppl are hardly out of work, especially if they work on sat, and the pharmacy is closed. Let’s be reasonable. Many Drs offices close at 6pm. Guess you won’t be getting any scripts from Drs that close later, and you need it immediately from CVS. These hours are disappointing"
"I am a great fan of the pharmacy. Cashiers can be a bit feisty at time but that’s because they want to help. I got a four pack of Burt’s Bee’s chapsticks that I love and a keep my lips from becoming chapped. This product works almost immediately with just a hand full of applications. I am looking forward to using CVS Nighttime Calm Melatonn Gummies as I am looking for a lite but useful sleep aid."
"While the folks working here are great, the parking lot is a complete trash heap. Please be a good neighbor and take 15 minutes and pick up the masks, food containers and other unsanitary trash in the parking lot."
"Easiest pharmacy, especially for people with many, long term meds. Online or phone refills. Auto refills, and even text refill reminders. Text when meds are ready for pickup."
"This is the second time I have had a bad experience at this store. The first time, I was being rung out and the employees were chatting it up, completely ignoring me. I tried to join in on the conversation they were having but was immediately shut down by blank stairs and dirty looks. Well excuse me for trying to join in on an open conversation you shouldn't be having while ringing customers out. After being ignored the employee who was ringing me out didn't even notice my coupon wasn't added until I had to intrupt her conversation to notify her. After everything was all said and done she didn't even have the decency to wish me a good day or have any kind of friendly closing. So I did it for her and wished her a great day with a smile. Even though they were completely rude to me I chose to not stoop to their level. Thank you for making me feel completely awkward and uncomfortable, your customer service is horrible and just plain rude. I let it go and told myself it was a one time thing. Now my second time I just had was fine, employee was friendly and nice. Until the end, the receipt machine was jammed and the line of customer behind me started to grow. She told me she didn't know how to reprint the reciept. She then asked me if she could help the other customers and then take care of me. Umm to say the least anyone with common courtesy knows you handle the customer infront of you and if you need help to call for assistance. Instead she wanted to push me aside to take care of customers who were behind me and not even call for assistance as I wait for her to be done with the people behind me. This problem was not handle correctly at all. I left without my reciept because of her incompetence. This stores employees needs a lot of training on customer service. Do not expect to see my face in this store unless my supervisor is in dyer need of something."
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