R & D Delivery Co Inc 401 Enterprise Drive, Charlotte, NC 28206

"Great service! From customer service to delivery. Jeffrey was prompt, professional, and extremely kind upon delivery! He and another guy we’re very careful installing our washer to prevent damaging the washer, as well as other furniture while bringing inside of our home."

"DO NOT USE! Now called GMAT Logistics. Seem to change name often to hide from their horrible reputation. BEWARE: no company info (name, phone, address) on their paperwork; no logos on shirts or truck - highly unprofessional and very suspicious! Jennifer is worst customer service person I’ve dealt with in 30 years. Drivers called in advance of arrival saying 20min but was 35min so some frozen goods melted (due to refrig replacement). Delivery drivers/“installers” refused to install microwave due to 30” min requirement not met (it was 29.75” and currently had an existing microwave installed over range). Just needed any excuse not to do their job. Jennifer’s solution was for me to redo my entire kitchen cabinets instead. Ridiculous!! Jennifer stated she would credit my credit card for install fee but never did. Had to GE directly for refund. Guys didn’t fully unwrap appliances so spent 30min after peeling it off. Absolutely no attention to detail or any patience as I wanted to sweep quickly under old appliances but I wasn’t allowed to waste their time. I paid additional move fee to remove old refrig to garage. They just left it in middle of garage; I had to reposition it. NOTE TO SELF: always ask who the 3rd party delivery company is before buying your appliances. Make sure they are legit (which is hard since like me, I’m sure only way you found this review was by a phone number since their company name changes and they have no website or major internet footprint)"

"We have had beyond a horrible experience with this bootleg unprofessional company. Let’s not only acknowledge , they hire thugs and management lack professionalism and sticks! on 4/27/2019, we purchased appliances from Home Depot and they were their selected delivery company. When we purchased the appliances from the store, we were instructed to ensure the appliances were in working condition before the delivery guys left. More importantly, we paid for delivery and set-up. My husband asked the delivery “boy” if he was going to hook up the power chord to verify if the appliances were working correctly. He responded that he was not and it was not his job. The delivery boy went on to explain he is not hooking up the dryer either. He also informed us the dryer will only be installed if we would have purchased the vent hose from their company, which was not explained to us during our purchased. My husband, rightfully, became upset because previously they delivered our kitchen suite and we experienced the same situation. On that day, a heated exchange occurred between the two and the delivery guy threatened to take the appliances back. He then decided to leave the appliances in the middle of our drive away and speeds off. My husband had to call his brother to assist him with placing the appliances within our home which should have been done by the delivery guys. The delivery “boy” behavior and professionalism were that of a thug. He was combative and acted more like a menace. The entire situation could have been defused if he would have contacted Home Depot for clarification after he could not reach his manager. However, he elected to act like a gangster. We immediately drove over ti Home Depot to me with the store manger. In addition, I went further to get this situation escalated to their Corporate office in Atlanta. Sadly, Home Depot and I have tried to contact R&D Delivery and they have not responded to any calls since April 27 ( day of the incident). When I tried to call to speak to the owner, she always in a damn meeting! That is called being evasive and lacking business acumen. We decided to file a police report in case these thugs decide to come on our property or to due us any bodily harm. I am truly perplexed why a company of Home Depot magnitude elects to do business with a company that have no regard for their customer!! Beyond Livid Customer,"

"Terrible company. Stay away. Just like many of the other reviewers, this company was chosen by Home Depot to deliver my refrigerator. After 5+ hours of waiting, 7 phone calls, and and email, it was determined that my appliance was deemed damaged before they loaded it onto the truck. No one called to tell me and I spent my Saturday (10-2) waiting on a delivery that never came. Now I am told to wait until Monday to call since this is the weekend and no one is in office to answer my call."

"I had my refrigerator from Home Depot delivered this morning. They called before they arrived to make sure I was available. The 2 gentlemen came in and very quickly removed my front door so the fridge would fit through, they pulled the old fridge out and took it away, gave me time to sweep the area and then just as quickly got the new fridge installed and set up. Tested the water flow, answered my questions and were super-polite the entire time. Reinstalled my front door and were on their way. Super experience. I wish I'd thought to get their names so they could get the appropriate recognition."