Estes Express Lines
About the Business
Estes Express Lines is a reputable moving company located at 10815 Reames Road in Charlotte, North Carolina, United States. They specialize in offering next-day LTL freight shipping services to various destinations such as Atlanta, Philadelphia, DC, Indianapolis, Memphis, Nashville, Cincinnati, Jacksonville, Orlando, Tampa, Lexington, Louisville, Richmond, and Norfolk. With a history dating back to 1931, Estes has built a strong reputation for expertly transporting freight for industries including food services, construction, retail, healthcare, and manufacturing.
Their extensive North American transportation network allows them to offer nearly 7,000 next-day lanes and 270 million next-day points for efficient local shipments. Estes prides itself on providing competitive next-day transit pricing and a range of services from long-haul to next-day delivery. Customers can rely on their dedicated employees, advanced digital solutions, and award-winning service to simplify the shipping process and keep their freight moving smoothly.
In addition to their commitment to customer satisfaction, Estes is dedicated to operating responsibly for the future by caring for their customers, communities, and the environment. They offer eco-friendly freight shipping practices as part of their efforts to contribute to a sustainable future. Visit Estes Express Lines to learn more about their services and how they can assist with your shipping needs.
Photos
Location & Phone number
10815 Reames Rd, Charlotte, NC 28269, United States
Hours open
Monday:
6:30 AM - 5:30 PM
Tuesday:
6:30 AM - 5:30 PM
Wednesday:
6:30 AM - 5:30 PM
Thursday:
6:30 AM - 5:30 PM
Friday:
6:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"A team driver for Estes. We like to use Google Maps for the most efficient route."
"Absolutely horrible customer service. I had a package delivered on 11/6/2023. I stood at my front door waiting for the driver to finish unloading, the drive saw me standing at the front door and did not acknowledge me. He proceeded to take the package that was on pallet and walk past me all the way to my backyard. I yelled out for his attention and he ignored me, dropped off the package on my grass behind my drive way, looked at me and packed up and left. I called Estes to report this and their customer service team told me “it’s been handled internally”. I told them as a customer that does nothing for me b/c if I have another order and the same driver comes back and does the same thing then the problem has not been handled. They told me the delivery was done through Final Mile. Nothing was done to help rectify this situation."
"This is based on one experience, but.... we had an LTL delivery. James "Jim" M was the driver. First class all the way! He obviously had a long day but treated the delivery like the most important delivery ever. I hope all of your drivers have the same dedication, and please let Jim know he's appreciated."
"It’s unfortunate how employees who hate their jobs can damage a company. Especially customer service. These experiences help you understand why AI is needed. .. if you don’t like working in customer service then explore other industries. Can’t believe Home Depot uses this company. What a disappointing experience."
"Great company. They are professional, knowledgeable and on time. I like Carrier brand and they work with them too. Collin Michael is very honest and knowledgeable and the only person that was pointing out some wrong parts from my other estimates. They are licensed Carrier installers and that means that Carrier will stand behind these installers on their promised warranty that you don’t get if you were going to go with someone who is not licensed installer. They can pull permits too which is a deal breaker when you are ready to sell your home. Estes Services has great pricing too!"
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