United States Postal Service

"I'd give 0 stars if I could since I can't get any service to complain about. I challenge any business in this country to devise a poorer way to contact customer service. I found it! The secret phone # for the Sunset Beach PO ! tools/usps on my 3rd google search & the guy was helpful ! 7 months later & 2 visits to the branch & I still can't get mail delivered. I was told I'd have to speak with the carrier-- wth--does the carrier run the branch?---update7/10/23--my mailbox was vandalized and I'm trying to report it to the USPS--see above..I was finally told after 4 voice mail dead ends to call the local police--ok then ...I'll keep ya'll posted"

"Ordered an expensive neon sign and it made it to our house within a week. Immediately after ordered a dimmer switch from the same seller using the same exact address. After 2 months of waiting I find out it had been "disposed of" by usps. I file a service request and the next day I recieve an email that says our service request has been "completed". Which means it was clearly completely ignored since nothing had changed and NO ONE CONTACTED ME. I call the support line to get help with it and told them my thing was ignored and they had to make another service request and "push it" for it to be acknowledged. I actually get contacted and told to file a missing item report. Which I have since done and recieved NO FEEDBACK regarding it since. I have to send another email asking about it because I've got no updates and I'm basically told it's long gone and that I need to order another one. Which I had already done midway through this because I was tired of waiting. I even called usps and told them I had a second one coming and gave them the tracking number and everything in hopes that it wouldn't be THROWN AWAY. And guess what it was RETURNED TO SENDER BY USPS. This is quite the operation your running if you can't deliver a small $15 dollar item to a properly addressed location that's 1 block down the road. The address used was the exact same one used to deliver the neon sign that made it. You could've even called me and I would've picked it up or anything but no. Yall suck"

"Wow, unbelievably rude customer service from the lady there. If I spoke so bluntly and rudely to customers where I work, I would be quickly reprimanded. No wonder the post office is going broke. Do better."

"I learned that the NC Treasurer's Office has unclaimed cash in both my business name and personal name. 4 different checks in all, 1 business and 3 personal. Now upon inquiring with the NC Treasurer's office as to why they have them in the first place is just astounding to me. I have been at my address for going on 21 years. My business has been listed at the same personal address for 11 years. Now why is my mail sitting at the Treasurer's office, they tell me that if the USPS can't deliver it and it get's returned as 'undeliverable' by the 'carrier' and or 'post office' then the mail get's forwarded to their office. WHAT IN THE FRIGGIN H E DOUBLE LL? Pee Poor Service"

"A few packages that were being delivered by the USPS to my Sunset Beach address turned up as “undeliverable.” I called this office, and Dean explained that the USPS does not deliver to houses without mailboxes (a seemingly silly rule, but one that this office has no control over). He was able to find all 3 of my missing packages for me within minutes and leave them at the front desk for pick up the same day. Dean was very helpful and informative, and I appreciated his patience in explaining a rule that no doubt makes his job harder. Thanks Dean!"