CVS

"My Lady Wife's family has been using this CVS since prior to 1989. I belive they switched to this location as soon as it was built. When I married my wife in 1992 and moved to Glenville, this became my pharmacy too. And we still use them today. Like any business, they sometimes get swarmed with customers at the same time, staff gets tired/overwhelmed, they end up short staffed, etc. But in over 31 years, the customer service has NEVER been worse than neutral in good manners. Yeah, sometimes it was obvious that the staff member was "not feelng it" and didn't want to be there. But they were never rude, nasty, condescending, any of that. Just did their job. And any advice has always been acccurate. They have all of our records, and more than once caught an allergy or drug interaction the doctor missed. Honestly, what more could you ask for in a business?"

"This says the pharmacy is open until 9, but when I went to get a prescription I needed, it closed at 8 and I couldn’t get my medicine."

"I called 4 times with a 20 mins hold on each calls and no answer….. The service is disgustingly bad!!!!! They’re never helpful when you go to the pharmacy. Too bad there’s noting less than a 1 star"

"Store dirty and products with misleading tags. Pharmacy and store managers both need replacing. Total mess."

"I will never shop at this CVS again. I went to purchase infant formula for my son, and I had a manufacture coupon mailed to me from similac. I tried to use this coupon here and was straight up embarrassed by the Store Manager of all people, infront of a line of other guests. The coupon stated to not run it through the electric check machine and what did she do? She went against the coupon’s instructions and informed me that she was refusing to take the coupon. This was the only local CVS with this specific formula, and I can’t afford it without these coupons and now I have no idea what to do for my child tonight. I’m embarrassed, and she made me feeel like a criminal."