Pet Zone 1 Crossgates Mall Road, Albany, NY 12203

"The manager of this store has some serious issues. I donnot think she has been in a management position before and it has gone right to her head. She is constantly saying that it is her store and that they are her puppies. If she has an issue with you she will not let you hold the puppies. It is very unfair since I bring a client there who loves the puppies and it is therapy for her. I let the manager know this but she obviously doesn't care. Now we will have to find another store to go to."

"It breaks my heart to see animals in little cubbies all day and god only knows where they put them at night. Anyways, This place looked clean & didn't smell. They did have several puppies out on the floor playing with the customers which I think is good. To purchase a puppy was very expensive. But it's an okay place."

"We adopted this little one, it will be two years in December. We named her Angel, she has brought such joy to our life and we have only fun, positive memories of adopting her from Pet Zone in Crossgates Mall, Albany, NY!"

"I saw a mini poodle on christmas eve and couldn’t stop thinking about dog boy all day, and I knew he had to be a part of our household ASAP. We called ahead the day after christmas to put cinnamon the dogboy on a complimentary 1 hr hold so no one else could possibly snatch him up and ruin our lives. Adrianna was helpful to us and passionate about finding a good home for good dog boyz ‘n girls P.S. He looks like a dog shaped chicken nug"

"We got our first puppy on Saturday night and the staff was incredible. The process took a bit of time because they made sure the areas to check pets out in were sanitary. I went into this process against getting a dog but the staff (and of course our new little guy) changed my mind."