Queen City Jewelers

"Great service by Cammie today. I need batteries put in two watches. She was very friendly during the whole process. Completed both while I waited. Highly recommend this place for any jewelry needs."

"Wonderful family owned jewelry store with great customer service. Did an awesome job repairing my rings. Best jewelers in Charlotte and the only place I will go. Highly recommend!"

"I am a SERIOUS engagement ring shopper. My husband and I have been married for over 10 years and he is gifting me a ring upgrade. I am from Ohio visiting family in North Carolina for the weekend. My family member owns a business in Northlake mall and I was in town to assist her. I've been searching for a 2 ct + ring and have a 15k budget. I happened to pass by this jeweler and decided to go in and see what they had available. There were two men with heavy accents standing around in the back. One finally came out and I told him I am looking for an engagement ring, specifically at least two carats. He said they do not have any 2 ct's in their store. I then asked if they custom make rings and he replied yes and that I would have to call the owner later. In the meantime I asked if I could see one of the rings in his case and he said he needed to see my id. Never been asked that before but hey not a problem, I am a serious buyer and have zero criminal history. I show him my id and immediately he says no I'm not going to show you a ring because you are from out of state. Ok my mind was blown, SERIOUSLY!?! I would never buy anything from a place that treats me like a criminal. I realize the day and times we live in however I am a 50+ year old grandmother who has been a nurse for many years, I don't appreciate being treated with such disrespect. My family member who owns the business in this same mall will also discourage people from going to this poor excuse for a business. Save yourself the hassle, go to a jeweler who treats you with respect and appreciates your business. Shame on you for treating people this way. If you are that distrusting and afraid of the public then perhaps you're in the wrong business. ….in response to the reply to this review, no one was trying to “strong arm” your business. I’m simply forewarning others about your idiotic store policies and subpar customer service. I left your shop and went to Kay Jewelers and met Ed Booth who had superior, exceptional customer service and not once asked me for any form of id. I’m a firm believer that things work out the way they should, if I hadn’t had such a horrible experience in your store I would have not met Ed who was wonderful and went far beyond the extra mile. So thank you, you inadvertently led me to where I needed to go. And good luck to you…you’re going to need it having such horrible customer service with all the great competitors you have both brick and mortar and online."

"These are the only people I let work on my jewelry. I went to The Watch Doctor all Growing up and I have followed the family here (25+years). They are trustworthy with extremely sentimental pieces and very knowledgeable. Highly recommend!!!!"

"Queen City Jewelers recently repaired a ring for me and it was a wonderful experience! Mike was knowledgeable and professional. He explained what caused the damage to the ring in the first place (so I would know how to prevent it from happening in the future). Not only was I extremely pleased with the quality of his work, but it was also fixed and ready for me to pick up the next day. I highly recommend them!"