Petco

"From the front desk to the vet tech to the doctor themselves top-notch people, the vet tech , the doctor , and the trainer Diane truly care about animals They take all the time you need to speak with you and listen to all of your concerns They give good advice My dog is happier and has a better life now because of them And I am happier also to see my little boy thriving ☺️ Highly recommend!"

"Walked into the Poughkeepsie location today to return a few things I purchased for my bunny last month. Didn’t have an issue until I pulled out my debit card to get a refund and the cashier explained I missed the 30 day return window by 3 days I’m like are you kidding me my RABBIT DIED! Not to mention the items were NEVER opened and I had the original receipt!! Who plans for their beloved pet to die!? NO ONE. I’m DISGUSTED the way I was treated today! I won’t be stopping here, corporate will also be notified along with the better business bureau."

"One of the more robust aquarium sections I have seen in a petco. Large variety of species available, above average selection of plants and live corals. Prices are all over the place though so do some research beforehand if budget is a concern. Some species are priced at what pristine specimens should go for, despite being mid grade from a serious hobbyist standpoint. Getting service took longer than finding what I went in for. Would have given it 3 stars, but the sheer quantity of species available was impressive for a chain pet store."

"We were sold dead moss balls for our betta. We unfortunately went into the store on a whim with no knowledge. After returning home and doing some research 1. They should not be selling these, they are now banned (the live ones) 2. It was dead! See photo. It could have killed our new betta. The best part, the man from the fish department checked us out! They should be green and lush. Not like This photo. I’m not sure what happened to this store, the customer service is the absolute worst, there is never enough staff and then this whole debacle. I will never return to this store again."

"One of the best Pet stores in the Hudson Valley. They have live fish (freshwater & saltwater), reptiles, rabbits, and other small animals. I used to have a Chameleon that I bought from Petco. For anyone whose never owned a reptile they are one of the hardest to maintain. I would go to Petco once every other week to buy live crickets so my Chameleon could eat. They always had fresh restocked crickets so my reptile never got bad food. All the equipment I needed for my Chameleon I was able to purchase at Petco. The prices on there products are average all depending on what you get. The staff here is awesome and they take care of the animals well. They also are very knowledgeable on everything you would need to purchase to make sure you don’t leave the store forgetting to get something. I was also impressed by how clean the store was especially during this Pandemic."