Rob Colarusso - State Farm Insurance Agent 80 Newbridge Road, Hicksville, NY 11801

"Beware, the brokers at this office especially Michelle has a horrible attitude and doesn't support her long standing customers and refused to provide phone number or email for upper management to escalate Our complaint for denial of our comprehensive claim for tire blow out and damage to undercarriage , I asked for a detail explanation of denial and all we received is one sentence it is a collision claim . Robert Colarusso who manages this office has not helped us at all .The claims has the worst reputation of denying claims and rating on the BBB 1.75. They raise rates every 6 months but when it comes to paying out a good faith claim they refuse and delay delay and play games, There is no support Dont waste you time with this office. or State farm auto insurance. Its been years they have diminished the value of our car, and Have robbed us of getting our car repaired"

"This is the best State Farm office where the staff is knowledgeable and friendly. They explain any and all policy changes that I have and follow up to let me know it has been done. Such an efficient office. I have and will continue to recommend Robs office."

"The service I have received from Maryjane Pollucci over the many years I have had insurance with State Farm surpasses any service I received anywhere else. And that is no small statement. Maryjane always explores all options available to your situation and is pleasant while doing so. She truly wants to give you the best policy for your needs. Thank you Maryjane for the professionalism and caring you've always extended me."

"I just have to say and I have to recognize Mary Jane. She has helped me so so much she called me to remind me of all the documents that I needed and she never made me feel like I was forgotten. Every time I called or emailed she would always get back to me and so quickly too! Which I truly appreciate of course. When It was my first time to have insurance on my own she tried her best to find me the best price and as we all know it is kind of impossible to have a reasonable first time insurance but I am going to be so honest she really did that for me. She is so patient when it comes to her customers and that's truly what I liked because she would spend time with you over the phone explaining and helping you with all of your questions with a pleasant attitude . Not many do that these days. I hundred percent recommend her. Ask for her to help you and I am saying that because I know that it's a guarantee that you will be satisfied. Again she is amazing and truly will make you happy even if it's just over a phone call. She is so professional and the best part is she really want to help."

"Mary Jane has been my agent for years and for years, she has been consistent and responsive. If you’re looking for an agent that will communicate all of your options concisely with your best interests at heart, I highly recommend her. Never more than a phone call or email away, she’s always made herself available for any questions or situation I’ve encountered."