Community Healthcare Network – Crown Heights

"Make you wait so long, your brand new iphone goes from 100% to 0% in that time, arrive early arrive on time or arrive late and your hair greys over the two hours they have you waiting, and by the time it’s your turn you’re mad as hell. They also had random people walk in and out of the room as i was seen to discuss other patients- possibly the most unprofessional place I’ve ever been"

"They have a lot of services in house which is nice. The problem I experienced was within their communications protocol and information technology used between admin staff, practitioners & assistants. My PCP at CHN last week said "they (admin staff) will schedule with you" during a telehealth call. I confirmed she meant that they will call me. No one called me. Within a general wellness appointment CHN staff did not let me know I should fast 12 hours prior to cholesterol blood labs (I had asked for this over the phone and in person at my appt). Labs resulted in "slightly high" Cholesterol level from eating fatty yogurt for breakfast the day of my appointment. I found their error after talking to other practitioners, and talking to the CHN front desk about cholesterol lab protocol. CHN associate said "oh, they didn't tell you?", which let me know that CHN negated to let me know I should fast for the blood labs. I feel like I wasted my time. I paid to get retested elsewhere."

"Dr.Barry is really the best! The staff is always so friendly! It’s feel great to know I have a primary doctor who cares!"

"If I could give 0 stars, I would. I have had the worst experience with this place, and being made to feel I made up my excruciating pain I am in. I was first asked by the doctor, ‘why am I even here?’ after also being made to feel bad that I missed a couple calls from her as it was an unknown number, which I never answer. Supposedly left a voicemail that I also didn’t receive. I walked away crying on the second visit after no help and like I was crazy. It took another ER trip to get diagnosed and for some people to care. I will no longer be a patient here."

"Dr Berry is pretty dry and rude. I’ve never walked into a doctors office for the first time and have the doctor greet you with her back as she’s sitting at her desk. Absolutely unprofessional. Not the way any doctor should treat a patient especially a new one. Not to disclose medical info but long story short she is not willing to give me the medical attention I requested. She’s basically making me take the long route. I needed to reschedule an appt and I was rescheduled for a month later and from in person to online . The medical attention I need does not require her to push me out an entire month but a simple recommendation that she could do well before my next appointment. Absolutely the worst."