Massage Envy 2833 West Ridge Road, Greece, NY 14626

"Staff is always kind and efficient ! No complaints so far so good. I’ve been a member for over 2 years."

"I always look forward to my monthly massage and sometimes an added stretch session when needed or a facical once in a while. Iv never had a bad experience and the staff will go above and beyond expectations to make you comfortable and relaxed."

"I’ll start by saying I will update my review and a later time if I feel it’s worth it. I just recently signed up for ME 6 month membership and booked my first massage with them. The massage was booked for medium-firm with a few select focus areas. This was all confirmed just prior to the massage starting. Once the massage started there were times were it felt firm but only with fist or palm pressure and for short periods of time. No fingers used to help work through those nooks and cranny’s. The amount of lotion or oil used was at excess. **The majority of the massage felt like I was simply having oil *rubbed* on me.** It’s safe to safe my body and my mind feel worse after leaving. Especially when I approached those at the front desk after my massage and explained all of this and they simply said “too bad so sad, better luck next time” - I went on to explain i’d rather them just take my money for the next 5 months and not even bother coming in for the appointments because at least then I’ll still have my time, and my sanity. A little bit of courtesy goes a long way. A simple “how can we ensure you have a better experience next time” would’ve solved a lot of frustration and angst. Incredible that I was suppose to leave there feeling more relaxed and I feel more frustrated than when I first walked in. At this current moment.. not worth the money unless you have a provider you’re sure of. They did recommend me two providers that customers seem to really rave about but how unfortunate for your newer customers who don’t have the inside scoop. In reality, when you’re providing a service such as these.. a good majority of your providers should be providers that your customers “rave” about. We shouldn’t have to play the game of musical providers until we find one that provides that services we signed on for."

"The time at Massage Envy was well spent! Both the massages & facials are top notch! They always make sure you are comfortable, warm, and that the pressure isn't too much. I haven't had all of the LMT's, but Gina & Nephy are the ones to see for the massage and Alyssa gives a phenomenal facial!!!!"

"Lovely experience with this location. The front desk staff were friendly and my massage therapist, Jay, was fantastic! I left feeling so relaxed and booked with him again!"