Quest Diagnostics Poughkeepsie

"They do NOT do courtesy blood draws for donor kits. They will not do the draw even if you bring your own kit so you can make bone marrow donations."

"Very friendly and courteous people. Made me Feel comfortable. I have terrible veins and are hard to find; the vein specialist found my vein in just one try."

"The absolute worst experience and will never go back. I had asked the woman named Barbara if she could just make sure my script was there ( my doctor said they sent it but never got confirmation because nobody answered the phone) She gave me an attitude but asked me my name and proceeded to walk into the back. She came back and forth multiple times and never said another word to me. I also stated that I just didn’t want to wait over an hour if it wasn’t there. She NEVER said she wasn’t going to check. After waiting 1.5 hours she called me back and proceeded to say that my script was not there. At this point it was after closing hours and she said there was nothing she was willing to do. She was extremely loud and rude. Other people waiting mentioned her rude demeanor as well. Every time she walked out she complained about being the only one there. While that is frustrating, it’s not our problem. When I asked her for her name she was reluctant to give it to me..but after saying I was calling corporate and they could tell who was working…she said “Barbara Jordan”. I’m hoping Barbara takes some classes to learn how to communicate with people."

"Because of my own doing I was in a bind and needed to get a drug screening done last minute. I got to the location minutes before 3 (when screening was done for the day) and went up to the check in kiosk hoping I could get in. The kiosk said there was nothing available for the day and my heart sank. So I completed the prompts hoping I could talk to someone about alternatives and to my luck Lindsey came out chatted with me and said "oh yeah, we can do that" at 2:47pm. Claire came out a few seconds later and was able to get the whole screening done before 3. Thank you both so much! I'm so appreciative of you ladies for helping me out."