TenPlus Systems | Apple Authorized Service Provider | Lenovo Authorized Service Provider 500 Uwharrie Court, Raleigh, NC 27606

"Ten Plus was outstanding! There was no lull or “hiccup” in the process at all! Lance was PHENOMENAL and I am very appreciative of the attentiveness, professionalism and customer service. Perfect name for a well deserved score You guys are definitely a 10+ out of 10!"

"My first and most cosistently reliable business for MAC OS purchase and service. Justin, the store manager, is patient and professional when “tutoring” customers on the intricacies and differentiation among products. If you need to know more about Apple computing, this is the placd to shop."

"Before considering this business for your phone repair needs, think twice. Are you prepared to pay more than at Apple or Best Buy, including extra for labor? Do you want to risk paying for a diagnosis only to find out they don’t have the necessary parts? My regrettable experience here compels me to leave this review. I booked an appointment for an iPhone 13promax battery replacement through Apple Support. Upon arrival, I explained my situation: my battery health was at 86%, but the performance had significantly deteriorated over two years. Despite this, they charged a $37.50 deposit, assuring me it would be deducted from the final bill, and told me to wait for 15 minutes. Returning 20 minutes later, a technician advised against replacing the battery due to its current health and suggested minimizing background usage of certain apps, like TacoBell, to conserve battery life. However, I do want a replacement. Then the technician went back and informed me that they do not have the battery available – something they could have let me know when I paid for the deposit using the model information in my reservation. The whole situation felt like a scam. They offered to order the part, which would take 3-5 business days, compelling me to wait another week and save my deposit. When I agreed to this, they presented an additional charge of $95.50 for the part and labor, exceeding the costs at Apple or Best Buy. I left the store feeling utterly frustrated. This experience was not only a waste of time but also felt like a deceptive practice to extract money from customer."

"We had brought our computer in with some problems with the administrative password. After doing a quick diagnosis on the iMac, there were certain things we were lacking to get the administrative PW fixed by Ten Plus. Ten Plus immediately notified us of the situation soon after we dropped our computer off, and we then picked it up along with getting our money back. Very thoughtful and considerate. We were able to get the problem solved through Apple on their helpline. Definitely will return to this Ten Plus system if we have any further problems. Quality business!"

"I had a great repair experience at TenPlus. Dropped off my iMac on Thursday, got an explanation of the necessary repairs (thank you Joey) on Friday and it was ready for pickup on Monday. Usual repair time is 3-5 days. Everybody was friendly and professional. Easy to get to and parking in front of the store. Thank you TenPlus!"