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Pep Boys
6806 Davis Circle, Raleigh, North Carolina, United States
About the Pep Boys
Pep Boys is a renowned car repair and store institution located at 6806 Davis Circle in Raleigh, North Carolina, United States. With a reputation for quality service and a wide range of automotive products, Pep Boys is a go-to destination for car owners looking for reliable repairs, maintenance, and accessories for their vehicles. The skilled technicians at Pep Boys are trained to handle a variety of car issues, ensuring that customers receive top-notch service every time. Whether you need an oil change, tire rotation, or a new part for your vehicle, Pep Boys has you covered. Visit their location in Raleigh today for all your car repair and maintenance needs.
Photos of Pep Boys
6806 Davis Cir, Raleigh, NC 27613, United States
Opening hours of Pep Boys
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 18:00
Reviews of Pep Boys
"I wouldn’t come here unless you expect to spend all day waiting in the lobby. I came here for something that should have taken 2 hours. It has 5 hours and counting waiting as I am still waiting as I write this review. When I asked for updates it was always they are almost done or it’s just another 30 minutes. Do not recommend this location at all."
"I brought my 2016 Nissan Frontier in to have an oil change and the thermostat replaced. Not only did they do the work quickly and efficiently, but they also alerted me to the poor condition of my shocks, and fixed my heating issue. They contacted me before doing any work and the work was done very well."
"I went in for a simple state inspection and upon inspecting my car they discovered a big oil leak and said it was the valve cover gasket. They didn't bother to check my history and see that I got the valve cover gasket replaced in the same year by them in April and again in August. So they said come in for the repair and it was covered under warranty. I went back the next day and they then tell me it's not the valve cover gasket after all. So they misdiagnosed the problem twice and I had to spend all that money and time for nothing with no refund. I took my car somewhere else and they did a leak test using a special dye and black light to see exactly where the leak was coming from and determined it was coming from the timing cover gasket instead. Pep Boys should have done this initial test and it would have saved me time and money. I don't think they did a thorough enough job in diagnosing the problem. So between the time of April and November, oil had been leaking heavily on my alternator and drive belt, damaging the parts. Also my engine probably has some permanent damage as well. I can still drive my car but I was hoping to get my Toyota Corolla to a high mileage one day, as they are very reliable cars but now I'll probably just look for a new car."
"I had a fantastic experience at Pep Boys thanks to David! He was incredibly professional and got my car's oil change done quickly. I also appreciate that Pep Boys is open on Sundays, which is a big plus compared to their competitors in the area. I highly recommend their services, and David made the visit even better!"
"I took my car in due to a nail in my tire and rapid pressure leaking. Pep Boys said it could not be patched and the tire needed to be replaced. Left while they did the replacement, they called to said it was ready, returned to pay and leave with my car. When I looked at my car, it was clear they did not replace the tire (even though they had charged me for a new tire and labor for a new tire). They came outside to look at it and admitted the tire had not been replaced and that they had just *patched it* instead of *replacing it* --- which is interesting because they had said it could not be patched, needed to be replaced, and they had already charged for a full replacement. They did end up replacing the tire (which they had already been paid to do...) and only after being called out for their behavior. This establishment was not apologetic or concerned about how it appears to a customer when you charge them for a good and service you did not actually provide. On top of that it was frustrating to have to come back to get my car a second time after having waited for it already once. I would be VERY careful to make sure that you receive the goods and services you pay for at this establishment! I was very thankful that I checked behind their work, which I always try to do. Needless to say I was shocked a business would not realize how their behavior looked to a customer, and I will not be returning to this establishment."
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