Natural Look Aveda Salon & Spa 320 Bedford Avenue, Brooklyn, NY 11249

"Hello, I just tried to call but can’t get through or find an email address. I came in today for a hair color. This is my second time at the salon. The first time I was happy with it but the whole thing today was really shambles, not great. I have been left with a patchy bad color where the roots are lighter etc. staff today didn’t seem to have had a clue what they’re where doing and didn’t seem to care or have any standards. I would like to request a refund. I would have got the stuff and done it at home if I was not expecting at the very least even color."

"Natasha is my to go girl for a quick blow out, roots touch and gloss. When Natasha is out Tracey and Ana are equally skillfull."

"Natasha is the best I went in today with a bad highlight job from a different hair salon and she fixed it right up! She’s the best at giving me straight across bangs despite my widows peak. Also she understands that I want ashy blonde not golden blonde and always blends it really well!"

"Connie gave me the most beautiful layers I’ve ever had! Her cuts are a work of art. I love when she washes my hair and massages my head. The smell of Aveda products are heavenly. Highly recommend! My forever go-to hair salon."

"I want to start by saying I’ve NEVER left a bad review anywhere. I think it’s tacky and just refrain from it. However, this hair cut and color nearly had me in tears. I went in yesterday, for a fresh color to have today on my birthday. I showed the stylist photos of my hair before, along with all the color codes, and told her to trim as little as possible off. She told me she didn’t recognize any of the color codes, and after a moment seemed to just know exactly what I wanted and what to do. Naturally, as it’s an Aveda salon, I trusted her. I like the natural blonde look. When she took my foils out it was WHITE. Like truly white. I anxiously waited for it to dry, knowing sometimes it all comes together then. She did not blend the highlights down - so mind you this color is so clearly JUST at the top of my head. While cutting my hair, she took off what was multiple inches, I’d say probably 4 if I had to guess. I wanted no more than one inch off. The cut would not have bothered me if the color was what I wanted. Throughout the process I would mention “ wow that seems really light “ or “ okay I think we can stop adding layers now!” And she didn’t listen to me but continued to assure me. For someone like me who doesn’t like to be mean and trust professionals, I continued to let her give her ‘ expertise ‘. Instead of long blonde and natural - I got hair that I could only describe as my mothers. This hair color is GREY. The gloss, she decided would be better ashy. Normally when I get this, it’s for the slightest hue. However I will just let the pictures speak for themselves. I am so devastated I trusted this place, and am now having to attend my 28th birthday party literally looking like a 48 year old. I wouldn’t have gotten this hair color if someone gave to me FREE, let alone the fact that the total came to $500. The photo of me in the blue dress is how I’ve always had my hair. The rest - well you’ll see the white. I can’t say enough how disappointed and devastated I was walking out of that salon. I couldn’t get out fast enough and that seemed prettyyyy clear… though she then continued to ask to take pictures and tell me “ this is what so many girls want “. Maybe so, but not me. And it certainly was not what I asked for. It’s blotchy, not blended, white and ashy. I am now scrambling to find another place that can fix it this morning before my party ( which is highly unlikely ). Unless you’ve been a repeat client here, I would not suggest making this salon your new salon."