Triangle Family Services

"I was contacted the end of June 2023 by a Street Outreach Case Manager because me and my 3 children are homeless. I was told so many things by the case manager, I would be put into a hotel, I would get referral for wheels for hope , even times I didn't have food , false promises of getting me some gift cards. Fast forward a few months of inconsistencies and empty promises, I received a Raleigh Housing Voucher and I have been being diligent in my search however as I explained to the new case manager I have , as don't have the best credit yet zi don't have any evictions. I still have not found housing, I am constantly emailing my case manager who if he responds never answers any of my questions. I am unsure of the true services this place provides. I am at the lowest place I've been in my entire life with literally no support outside myself and here I am thinking these folks work in human services but truly lack the empathy needed to execute."

"They are very unprofessional, they will take your money then be bias and kick you out of their program and give you a hard time refunding your money. They are very disrespectful when it comes to your lively hood, they have no compassion for your situations.you are just a tax write off to them and don't ever advise anyone to go through their DOSE program, very unprofessional and you won't learn anything.... They are scam artists !!!!"

"I have reached out a few times since Jan 31st. Currently, I still have not received a callback from the one intake specialist they have in the individual/family counseling department. I know it's difficult times but it doesn't make sense to have one person over the entire department. If they are out who is running the business?"

"This place is so filthy inside. The level of cleanliness is plain terrible. Families who have to go there are experiencing high levels of stress. It would be nice to have a clean place to meet with children that doesn’t remind you of a junk yard. Floors need to be replaced, walls need painting, plumbing can also needs some work. Bathroom fan sounds like it’s about to explode. Dead bugs found in the floor corners. For the amount of money families pay they could at least try to address those concerns."

"I've had nothing but positive experiences with this agency. Phone call was returned the same day, staff is courteous and kind, classes are flexible with several times and days to choose from. A huge asset to our community in my opinion."