Mill Pond Apartments

"As a member of this community for a little over 3 years, It is so awesome to see the growth and improvement under our new manager Alex. He does great keeping everyone informed of what’s going on within our neighborhood, as well as with listening and providing solutions to concerns. He’s so friendly & kind, and very involved with the community. They just added a brand new park for the kids as well as a dog park, and I love our little library that was started by an awesome lady who cares about the neighborhood. Overall, it’s a great new place to call home."

"Toured the place and it seemed like a very nice place. My husband and I had been to that area many times and looked at reviews, no red flags, and the few other tenants in passing seemed nice. However, less than 2 weeks into the lease there was a shooting right outside our building, the officers informed us they were called there for a similiar situation a few months prior. A few days later, more gunshots nearby, then again about a week after that. This became a safety concern for us. After reaching out to the office about the incident, no ever responded and we had to go into the office just to be told they could not talk about it while under investigation. This was understandable, but don't ignore a message, just say you can't discuss it. Again, no reviews gave red flags about similiar incidents, and we never had an issue when visiting that area before on many occasions. Not only that, but we were told the wrong amount for our prorated rent upon move-in, never told there that the pet fee was prorated move in, were told the wrong amount for the regulary monthly pet fee, so we over paid for pet rent, then under paid rent because we were given incorrect amounts. No one ever told us until I noticed on the portal and reached out. I even had the email showing the amounts we were given. They need to get their information correct and communicate better with tenants."

"I lived here for 5 years. I actually quite like living here and wished I didn’t have to move. Maintenance was the absolute best! They were friendly and always tried their very best to fix things. Mr.Alex, in the office, is wonderful. He is very kind and you can always seem him around the property with a smile. The area is great! Being so close to the mall and the restaurants is a plus. The neighborhood is typically quite. There are two reasons I can’t give Mill Pond 5 stars. 1. The amenities need to be updated and there isn’t any amenities for children (playground/basketball court). That was very apparently during quarantine. I noticed the children did really have a place to play outside. 2. Parking is really tight. I would always come out to a new ding or scratch on my car because the parking spots are very narrow. Other than those two things I really enjoyed my time at Mill Pond. I will miss it, I called it home for 5 years. It was my first apartment and it was a wonderful experience!"

"This was a successful B2B transaction as we worked with Mill Pond Apartments to fabricate and install their monument signs! Thank you for your business!"