Ray's Service Center 741 Leray Street, Watertown, NY 13601

"Does more than what you ask so they can charge you more. And they are slow at working so they use the excuse that it took them a long time to make it cost more."

"I came to get my fuel pump fixed as that’s what my code scanner tool told me it was. Let them know what happened and such. They were kind. Towed me. They were also fast and I called a lot of garages before deciding to go to them. A little pricey but I’ll take that over someone belittling me compared to them who were kind. Idk why some of the reviews say the staff and owner is rude lol. They weren’t rude and I called to check on everything like six times. Didn’t get mad or sound irritated… unlike a garage I went to in the past got mad at me for checking on my car lol. They didn’t mind. Would go here again 10/10"

"I don't know about the service and quality. I only know that I was driving in a peaceful community and as I approached the garage, I heard this music blasting like I was in a slum. It was coming from the garage, so I drive away."

"Do not take your vehicle there. Messed up our vehicle twice. Thought they would fix their bad work, but charged us to do it...and second time was wrong again. Denied messing it up, claimed we did, they were the only ones doing the work. Owner was rude, thought he knew everything. Staff was nicer than owner in their defense. Would not recommend. We used them in the past without issue, but awful the last two times. Frustrated and disappointed with it."

"I cannot thank them enough for everything they do!!!!!! There prices are awesome and their customer service is outstanding! Jeff always breaks down everything for me to let me know what's going on and exact prices before anything is done! Tim and his wife Lisa are also amazing people! Best service center I've dealt with in the 13 years I've lived here! KEEP UP THE AWESOME WORK GUYS MY FAMILY AND I LOVE YALL!!!!!!!"