Rite Aid

"This is the worst pharmacy I ever had to do business with. Every time you go there the drive up is always closed. I waited in line for 25 minutes. One person waits on you while the others stand around talking. I’m taking my business elsewhere. These people are just plain rude. I see others have written bad reviews and still nothing is done. Poor way to run a store. I’m done. If I could they would get a double zero from me."

"The WORST pharmacy in Rochester, they close whenever they want. I've gone on 3 different days and all 3 days they were closed an hour or 2 before the time listed with no explanationas to why. Not just the pharmacy, the actual store as well. The pharmacy is 100× worse they have different hours literally every other day. The staff is extremely rude and super unhelpful. Drive thru is closed everyday, and the lady inside yells and screams at her co workers(saying "she's not going to tend to all these customers")WHILE customers are in line (ghetto). I'd rather drive further out and deal with a more professional rite aide any day. I just feel bad for the people that can't!!!!!"

"0 stars would be better but Google won't allow that. The pharmacy at this location is the WORST pharmacy I've ever been too in my life. Their attitudes are nasty and just rude for no reason. Life must really suck to get up everyday miserable and it shows. The whole department needs to be fired and Rite Aid customer service values and etiquette needs to be reevaluated ASAP"

"If I could give it zero stars I would, they’re unprofessional and they hung up the phone on me so many times I also have video footage of me getting hung up on and I spoke to the manager multiple times about this and it never changes, I walked in there and there was so many workers there and the phone was just ringing and they were watching it ring. Never again will I go to this pharmacy they don’t know why people need there medication or what they’re going through or how much pain someone could be in, they also show they do not care and they are very rude. All I heard when I walked in there today was customer’s complaints saying they were gonna switch pharmacies and honestly I don’t blame them and I’m doing the same. This is sad and unprofessional don’t work here if you can’t do your job right you’re just embarrassing yourself."

"I wish i could give 0 stars, each time I went to pick up my prescription the short light skin lady at the pharmacy had a terrible attitude, the first time I had just got out the hospital and all we asked is “how long do you think it will be” she replied with “I don’t know, i’m by myself” rolled her eyes, and looked behind us at the line like she wanted us to move, we asked again “do you know a time estimate” She replied again even more upset, “Again I’m by myself, i don’t know maybe 30 mins” it seemed like we were annoying her, by just trying to pick up a prescription. You do NOT need a job there if you don’t like it, you never know what some ones going through and it seemed like she simply did not care."