Uptown Suites Extended Stay Charlotte NC - Concord

"No complaints about hotel. The Staff was professional and polite. The overall cleanliness of rooms and hotel 5 stars. Prime location next to mall, restaurants, race tracks etc. Thanks for hospitality!"

"The staff at this location is very helpful and consistently friendly. the reason that I did not give five star, is due to the front desk allows this one guest to sit on the counter for the past two weeks and be offensive to incoming guest."

"My wife and I stayed at your hotel for two and a half months, this should be called a motel, and you all have the nerve to have a sign that says no refund and the rooms are dirty and stinks. We were there because we were waiting for our house to get finished. I have never had to go into a hotel and clean it like I did, the sheets had stains it them and the comforter was dirty and smelled, we brought our own sheets, pillows and everything needed for us to sleep comfortable, the mattress was like sleeping on beds from basic training, carpet inside the room and hallways was dirty as hell and had a terrible smell, I took pictures of everything that I felted was not worth this place having the score that it did. And there were stink bugs in the room everytime we left and came back to the room and the assistant manager had the nerve to say that we were bringing them in from the outside on our clothes, that sounded so stupid, I took pictures of the amount of trash I cleaned up off the floor, the amount of black mess I scrubbed from the toilet, sink and tub, I don't know who I need to show these pictures to, but I am, because I don't think management has the right to allow people to sleep in filth and not be willing to give a refund, it's not right. The best part of this place is the outside and I'm going to have my friends stop by from the Concord Police Department and I am going to file a complaint with the BBB, about how nasty and dirty this place is, a damn shame. I read alot of your reviews and the ones that complain, you don't respond to, just the ones that's saying good things about this nasty place, so sorry that I can't lie to make this place look good in anyway possible."

"I am a travel nurse from NJ and I had the pleasure to call this hotel my home away from home for one year. Marco, Brittany and staff went above and beyond many times to help make my/my puppy “Ava’s” stay comfortable. It’s was a pleasure meeting you all. Thank you!"

"I stayed at the hotel for 5 months, and never complained about not getting room service, because I cleaned my own shower curtains, sheets, and used my own disinfectant cleaner to clean my room, also bought my own mops, but I was still charged a service fee for four months. The general manager Marco has a serious complex, and if you complain to him… he avoids the problem."