Holiday Inn Express & Suites Southern Pines-Pinehurst Area, an IHG Hotel

"Has gone a little downhill from my last visit. Toilet didn't work upon arrival. Told front desk and was handed a plunger. Told "maintenance will be in tomorrow" a lot of good that did for me for that night..."

"Little far from the airport but honestly it is a great place to stay! Mrs Money is no kidding awesome and very customer savvy. The room I stayed in was very comfortable, had its own heater/AC Unit, sheets were clean, showers and bathroom very clean, great shower pressure and the complimentary breakfast was pretty good. I can’t recall all, but Nearby there is quite a few places to eat (within 5 min driving): MCDs, Taco Bell, other burger spots, or walking distance was : chilis, bonefish, Olive Garden…. Gym looked decent - nothing fancy normal basic equipment, towels available for use. I think one of the only downsides was the prices of the snacks they had. Pretty pricey. So if anything stop by a nearby store to get some water or drinks. Oh! And they have a little mini fridge. Mine kept freezing my drinks but I like my water cold so plus for me."

"This is a no frills hotel but the service makes it a 5 star stay. The staff is super friendly and attentive without being intrusive. They are always there to greet you by name. Their friendliness is genuine. Front desk people I know by name are Money and Clarinda. These ladies always had a pleasant greeting and texted me to ensure all our needs were met. Our breakfast attendant was Angie. She stood in the area, always ready to answer questions, keep things filled, and clear dirty dishes. There were also bags and take away cups if you want to take any food or drink with you or to your room. The hotel room was clean and well appointed. I really liked that upon check in Money told me that the rooms would not be cleaned every day. I think this is the smartest thing and should be done at all hotels. As I said they texted me in the morning and evening to be sure we didn't need anything. The price was low. The location is central. I really recommend you stay here."

"I wanted to share a very positive experience during a recent stay. I was assigned a room on the 1st floor and the neighbors above were up all night making noise. I requested a room change for the next night and the hotel staff and the manager Angela went above and beyond to find a room for me and accommodate the transfer as painlessly as possible. I will also add the hotel staff were very warm and friendly and the breakfast was quite good."

"Here for two nights and enjoying my stay. Inside the hotel, including my suite was extra clean and sanitized. Outside, this hotel, the grounds, and ample parking area were well maintained and litter-free. Coffee and hot breakfast. Luggage carts if needed, and elevator. Automatic front doors. The staff here, from the front desk to the housekeepers to the breakfast staff could not have been any more cordial, helpful, nice and attentive. There are a couple of restaurants across the not-very-busy street that you could walk to, and several other restaurants near those two close by that you may be able to walk to."