TownePlace Suites by Marriott Fort Mill at Carowinds Blvd.

"I'm a long-time Marriot user, but this was my first time in a TownePlace Suites. I usually stay at Residence Inn or Courtyard. This TownePlace was very nice. The rooms were clean, large, well-equipped, and pretty new looking. The hotel is in a quiet area. Free breakfast was included. I was a happy customer."

"Standars rooms. Bad breakfast. Very bad service. Temperature in the gym was 76!!!!! When asked to lower it I had to wait for an "engineer" who arrived after I was done with a 1.5 hr workout!!! Staff don't care and service is minimal"

"My husband and I recently stayed at this hotel. The reservation was under my husband, Steven Allen. I am permanently disabled. I booked our stay on the phone. When making this reservation, I said I was unable to shower, so I needed a room with a tub and safety bars in addition to a shower for for my husband. They told me only queen rooms had tubs. The email confirmation never arrived. The day of our stay arrived. Upon check in, we were told they had called an hour earlier to tell us we didn't have a tub in the room. On my phone it showed 19 minutes. We live 45 minutes away. They claimed to have emailed me, but there were no emails, not in spam, not in my main email. The only solution was a more expensive room. We could not afford it. I told them I was permanently disabled and their attitude was, oh well. You're SOL. The front desk lady was extremely rude. Had I known about the room not having a tub, I would have booked elsewhere. Next came our room. The shower only had 2/3 of a door. The bed was extremely uncomfortable. The room was uncomfortably warm. The bed was also too small. One bedside light was burned out. Breakfast was 6-9. It looked like there was major water damage on the ceiling. This was the worst experience at a hotel either of us have ever had and we won't be returning"

"Very nice place for a one night Scarowinds rendezvous. Room was spacious and the amenities on point. One issue was the shower. Fancy and beautiful shower but a floor soaker! Shower glass only covered a quarter of the way past the shower head and faucet. So the back of the shower water all over the floor and the exhaust fan didn't work so steamy mirror, wipe wipe! Oh had nice sized towels and thick."